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Author Topic:   Are the days of the deceitful TS developer numbered? Shouldn't we become activist?
boyblue

TUG Member

Posts: 432
From: Nassau, Bahamas
Registered: Jul 2003

posted 06-03-2005 04:19     Click Here to See the Profile for boyblue   Click Here to Email boyblue     Edit/Delete Message   Reply w/Quote Post A Reply
After reading yet another post about an unsuspecting person paying an upfront fee to sell a timeshare and then paying more for closing on a promised sale, I came to the realization that something has to be done; but before I join an activist type organization (assuming there is one), I was wondering, are the days of the deceitful TS developer numbered?

Anyone know of an organization that is pro timeshare industry but against the underhanded methods of the majority of its developers?

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A Toast: Champagne to our real friends & real pain to our sham friends.

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iconnections

TUG Member

Posts: 542
From: sunny Southern California! - Laguna Surf, CA - MDSV-I, Palm Desert, CA - Maui Sunset, Maui, HI - Buganvilias, PV, Mexico - Grand Velas, NV, Mexico
Registered: Sep 2003

posted 06-03-2005 14:20     Click Here to See the Profile for iconnections     Edit/Delete Message   Reply w/Quote Post A Reply
I have been one for a long time already but mainly about the unethical way of doing business in Mexico by some of the resorts. Recenlty, it was featured in the Los Angeles Times. The word is finally getting out but I would like to see it covered on TV too.

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Emmy

A picture is worth a thousand words.
http://www.picturetrail.com/iconnections/

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bhurley902

TUG Member

Posts: 848
From: hoboken, nj, usa
Registered: May 2003

posted 06-03-2005 17:11     Click Here to See the Profile for bhurley902     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by iconnections:
... but I would like to see it covered on TV too.



Maybe RCI will cover this on their new show.

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1341a

TUG Member

Posts: 142
From: ontario
Registered: Sep 2003

posted 06-03-2005 19:49     Click Here to See the Profile for 1341a   Click Here to Email 1341a     Edit/Delete Message   Reply w/Quote Post A Reply
If people spoke to friends and family about the mistake they made instead of keeping it a deep dark embarassing secret, I think less people would make the original mistake.
The problem is that nobody wants to admit they've been fooled.
My young cousin recently returned from Orlando where he and his new wife bought a timeshare from the developer. It occured to me then that had I told my story, they would not have made the same mistake.
Why didn't I?

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camachinist

TUG Member

Posts: 1628
From: Kerman, CA
Registered: Feb 2004

posted 06-03-2005 21:14     Click Here to See the Profile for camachinist     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
My young cousin recently returned from Orlando where he and his new wife bought a timeshare from the developer. It occured to me then that had I told my story, they would not have made the same mistake.
Why didn't I?

Don't know. We tell everyone about exactly how we bought from Marriott and how they can do better, or perhaps extract more out of a developer purchase. There is no harm in a "mistake", if one learns from it. I say mistake because so many here feel developer purchases are such. Of course, numerous TUG'ers have and continue to purchase developer intervals, and some are quite open about their reasons. We've been quite happy with ours and have learned quite a bit about timesharing as a result.

Pat

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ganurse6

Non Member

Posts: 118
From: Lancaster, PA< USA
Registered: Sep 2003

posted 06-03-2005 21:36     Click Here to See the Profile for ganurse6   Click Here to Email ganurse6     Edit/Delete Message   Reply w/Quote Post A Reply
I tell everyone that talks about traveling that I own timeshares, and that they should not buy from developer... instead talk to me about resale timeshares. I tell them that if they must, go see the developer shpiel but do not buy from them.

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grest

TUG Member

Posts: 1674
From: Ocala, FL;, Mt. Amanzi, Place on the Bay, Seapointer, Strand Pavilion
Registered: Dec 2000

posted 06-04-2005 03:06     Click Here to See the Profile for grest   Click Here to Email grest     Edit/Delete Message   Reply w/Quote Post A Reply
No, I don't think deceitful salespeople are going away...I've talked with many people about timesharing and buying resale, and yet several of them turned around and bought from those same salespeople we had talked about, believing every word they said..
Connie

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PerryM

TUG Member

Posts: 1590
From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA, Summit Watch
Registered: May 2002

posted 06-04-2005 04:29     Click Here to See the Profile for PerryM   Click Here to Email PerryM     Edit/Delete Message   Reply w/Quote Post A Reply
First, let me say that the following applies to 90% of the timeshare industry, the 10% it does not apply to are the folks you really want to seek out and do business with.

We have owned over 20+ timeshares at one time and have actively been involved with timeshares for over 5 years now. I have also been involved with national politics.

On the whole, the timeshare industry seems to attract the same folks who populate our political arena – folks you would not want as a next door neighbor. Sure you have to do business with them but you get that “icky” feeling after working with them and are happy when you are done working with them.

The main problem with the timeshare industry is selling a product that is vastly inflated and worth a fraction of what they are selling it for. (Remember this applies to 90% of the industry). That over inflated product represents an immediate loss of at least half the money spent with the salesrep and the developer.

Take FairField for example. They hawk their points for a face value of 13.5+¢ a point and the average sale has got to be around 175,000 or more points for about 10¢ each (pre-construction pricing). That loveable sales rep knows full well that the instant the ink dries on the paper those points are worth around 2¢ with an immediate loss of around 8¢ or $14,000.

This immediate loss is further compounded by loan shark interest rates which will just about double that loss in 10 years for a loss of $28,000 on the average. (80% of all developer sales are financed).

It takes a certain type of person to smile and shake your hand knowing that they, personally, caused you to lose that much money – about the cost of a very nice new car. What’s ringing in their mind is the thought of their 6 figure salary and their new car you just bought for them.

That mentality is rewarded and our loveable sales rep eventually becomes the sales manager who eventually becomes the district sales manager, then the regional sales manager and eventually the VP of sales and even the CEO of the timeshare developer.

This is what’s wrong with the entire industry and why it will NEVER change – the folks who are very good at screwing//////// selling you have no scruples and are rewarded big time for it.

The timeshare salesrep can’t be compared to a used car salesperson. With a car there is a big difference between a new car in the show room and one that was bought 6 months ago and has 30,000 miles on it with lots of wear and tear.

There is NO difference between what the sales rep sells and what is available on the resale market – both are “used”.

Brokers who work with resales are a different breed than their brethren who work for the developer – they are the ones you want to do business with.

In conclusion, the timeshare industry will NEVER change – at least when it comes to ethically challenged sales reps.

Perry

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boyblue

TUG Member

Posts: 432
From: Nassau, Bahamas
Registered: Jul 2003

posted 06-04-2005 11:06     Click Here to See the Profile for boyblue   Click Here to Email boyblue     Edit/Delete Message   Reply w/Quote Post A Reply
Perry, I've learned a lot reading your post. You are one of the most fair & balanced Tuggers. When you say it's impossible I figure you mean highly improbable. So I'm going to ask you, what can be done to change things?

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A Toast: Champagne to our real friends & real pain to our sham friends.

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PerryM

TUG Member

Posts: 1590
From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA, Summit Watch
Registered: May 2002

posted 06-04-2005 14:53     Click Here to See the Profile for PerryM   Click Here to Email PerryM     Edit/Delete Message   Reply w/Quote Post A Reply
Boyblue,

I just don’t think we will see any change in the paradigm that the timeshare developers use now – it just makes too much money for the developer and the salesreps.

With the real estate market exploding the only segment that is stuck in a rut is the timeshare industry. They do ok and build and build fantastic new resorts that sell for double or triple the real estate value and I just don’t see any way for a change.

Basically the developer is selling a $300,000 condo for $1,000,000 spread over 51 owners. The maintenance fees charged by the developers per week are grossly expensive too. I’m guessing that the average MF is about $700 per week for resorts built in the past 5 years. That means that each condo is generating about $35,000 per year in MF. A real condo would charge about $7,000 for the year. If maid service costs say $100 per cleaning that would account for another $5,000 or $12,000.

So where does the difference between $35,000 and $12,000 go? A lot of it goes into the pockets of the management company to run the resort. Does it really take $23,000 per condo per year to run the resort? I don’t think so. If a real condo can do it for $7,000 per year that leaves $16,000 per year for replacing rugs, furniture, etc. To me this still seems like too much money. But that’s another story.

We here on TUG and elsewhere in the resale market are on the right track – let the person who buys from the developer pay the ridicules price for a bloated resort project and then we buy it for what the real estate is really worth.

Timeshares still should be viewed as a pre-paid expense and NOT a real estate venture.

The condo-hotel market is exploding around the country, Canada, and Mexico and offer a way to participate in the real estate explosion, use of the unit when you want, and rental income from a name brand hotel operator. If you haven’t looked into condo-hotels you are missing out on a fantastic opportunity.

Timeshares have a definite place in ones vacation planning and even retirement planning, just don’t confuse them with real estate. The real estate market offers real opportunities to make money, timeshares can make money – but it’s almost a fluke to do so.

Perry

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rickandcindy23

TUG Member

Posts: 21
From: Thornton, CO., United States
Registered: Jun 2005

posted 06-04-2005 15:29     Click Here to See the Profile for rickandcindy23   Click Here to Email rickandcindy23     Edit/Delete Message   Reply w/Quote Post A Reply
Timeshare developers like Marriott are in a different class, don't you think? We attended a presentation in Branson and had no hard sell used on us. We own eight weeks already and are not very tempted to buy additional weeks at developer prices, but the Marriott name and reputation are very appealing to us. We asked the very honest salesman if we could get to Hawaii with a week in Branson, and he was very candid. Hawaii owners get those weeks and the leftovers go to the owners that have more points. We would get to Hawaii on occasion, was all he could promise.

We also attended a Fairfield presentation while on Maui two weeks ago. We like what they are offering, but we traded into the resort they were selling, Kona Hawaiian Village, which we had just stayed the week before. Fairfield points are also tempting because they would convert five of the weeks we own that are with RCI. We would have over a million points with Fairfield if we spent $33,000.

But we are going everywhere we want to go with our weeks, at least so far, so why would we spend another $33,000 for a week on the Big Island, when we don't know if we will ever even have the desire to go to that island again? It made no sense to us. Fairfield has no resorts on Maui and because of that, they have recently affiliated themselves with Outrigger hotels (?) on Maui. At least they could offer an alternative, which is good.

We were very skeptical when we bought our first week in 1981, always wondering if things would work the way they were promised. We are now very comfortable with weeks, but now comes a new concept that is confusing us--points. Just when you think you know everything there is to know, bam, something new comes along to make you feel stupid again. That is how timeshare developers suck people in. They have knowledge and you don't, so they speak as if their product is the best and that nothing can go wrong, but our question to Fairfield was a difficult one that no one could answer. What if Fairfield decided that your existing weeks were not something they wanted to apply point value to any longer? Or what if their point values changed drastically for non-Fairfield weeks? They could also start charging fees to keep the weeks on their system, year after year. There are just too many ifs to commit to Fairfield. I see a lot of people on this site encouraging Fairfield points as one of the best and would like to know if any promises have been made by salespeople and broken by Fairfield.

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PerryM

TUG Member

Posts: 1590
From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA, Summit Watch
Registered: May 2002

posted 06-05-2005 04:47     Click Here to See the Profile for PerryM   Click Here to Email PerryM     Edit/Delete Message   Reply w/Quote Post A Reply
rickandcindy23,

Sounds like you bumped into one of those 10% of developer salesreps that is honest and you need to keep this persons name and phone number. (Get their private eMail address too). Many times this person is the top producer for the resort, and many times this person leaves since they just can’t do what is expected of them day after day.

Out of the 25+ sales presentations we have been to we have found only a few salesreps that we felt were honest, in all cases they turned out to be the top salesrep (in terms of sales) and we always try to keep in touch with them.

Disney has the best, most informed, salesreps we know of. Marriott is second.

FF is unfortunately the worst. The salesreps there know that a typical sale of 300,000 FF Points at 10¢ each is really worth less than 2¢ for an immediate loss of 8¢ or $24,000 the instant the ink dries on the contract. Since 80% of FF’s sales are financed that $24,000 doubles into $48,000 over a 10 year life of the loan.

Imagine; besides paying about .04¢ a Point in maintenance fees per year, or $1,200 per year, throw in all the money that was instantly lost on the day of signing the contract. That amounts to $12,000 plus the $48,000 the own loses for a total expense of $60,000 for just 10 vacations in 10 years.

That lovable sales rep knows full well that the new owners is paying $6,000 per week per vacation for a 2BR (just 10 vacations) and does this day after day after day.

No, it takes a special kind of person to smile and actively look for folks to do this to for a living. The timeshare industry is infested with these folks and they have no qualms doing this to thousands of folks a week. This is why the timeshare industry will never change – these folks are running the industry.

Perry

[This message has been edited by PerryM (edited 06-05-2005).]

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boyblue

TUG Member

Posts: 432
From: Nassau, Bahamas
Registered: Jul 2003

posted 06-05-2005 07:57     Click Here to See the Profile for boyblue   Click Here to Email boyblue     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by PerryM:
rickandcindy23,

Sounds like you bumped into one of those 10% of developer salesreps that is honest and you need to keep this persons name and phone number. (Get their private eMail address too). Many times this person is the top producer for the resort, and many times this person leaves since they just can’t do what is expected of them day after day.

Out of the 25+ sales presentations we have been to we have found only a few salesreps that we felt were honest, in all cases they turned out to be the top salesrep (in terms of sales) and we always try to keep in touch with them.


Believe it or not I ran into such a rep at Westgate Lakes. When I bought I was promised bonus weeks and a 0% interest loan. CFI tried to renig but this rep worked it out.

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A Toast: Champagne to our real friends & real pain to our sham friends.

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