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Author	Topic: cannot transfer ticket
labguides TUG Member Posts: 114 From: Camarillo, CA Registered: Mar 2004	posted 06-04-2005 19:41 I purchased ticket via United for flight on USAir for daughter in law and 2 year old grandchild. They could not use the tickets as daughter in law developed medical problems after I made reservations. United issued new "ticket" for each of them which have to be used within 12 months. I wanted the new tickets to be issued to me as I paid for it. The original ticket did state no transfers. I seriously doubt that they ever use these tickets. Basically, I am out $600.00. Should I try to fight this? ------------------ labguides IP: Logged
Dave M Administrator TUG Member Posts: 6829 From: Boston, MA Registered: Dec 2000	posted 06-04-2005 20:20 You're out of luck. None of the U.S. scheduled airlines (versus those that operate as "charters") allow changes in names on tickets. See this thread for more info. IP: Logged
JEFF H TUG Member Posts: 2370 From: Tucson,AZ Registered: Dec 2000	posted 06-05-2005 01:38 They won't change the name however there are some ways to get the ticket value for your use if you plead your case to the right customer service Rep. Try calling and asking for a customer service supervisor or write a letter to customer service. I was able to call a customer service supervisor and get a cash refund once on USAir minus change fee on a non-refundable ticke when My mother could not travel do to medical reasons. A letter from the Doctor was required. This was 2 years ago however and they may not be as flexible now. A written letter to customer service did the trick with America West Airlines and they issued travel vouchers for the value of the ticket minus change fee for my Aunt when she couldn't travel for medical reasons. These vouchers were in the original ticketed passengers name but could be signed over for use by others. [This message has been edited by JEFF H (edited 06-05-2005).] IP: Logged

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