Author
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Topic: HGVC - RCI exchange Kahana Fall 2788
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myip TUG MemberPosts: 335 From: Registered: Sep 2002
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posted 04-27-2005 16:44
I called HGVC regarding 2788 Kahana Fall exchange. HGVC can't see availablity as seem in the sighting board. I asked them whether they have a filter on the resort. They said no. It is very strange when there is a report of so many unit available and yet HGVC can't see them. IP: Logged |
Sandy Lovell TUG MemberPosts: 1534 From: Dallas, TX, VIP Gold Fairfield Points(4 units), HGVC Elite (Bay Club, Seaworld), Tradewinds Cruise Club + 4 others Registered: Dec 2000
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posted 04-27-2005 18:45
Call them back again, and explain that there was availability posted on the website, and nicely ask them to search again.I don't know why it is not pulling up, but many of us have found that if you don't like the first answer, ask someone else.
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myip TUG MemberPosts: 335 From: Registered: Sep 2002
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posted 04-27-2005 19:33
Sandy,You are right. I called back. A nice gentleman allowed me to exchange to the resort. The reason why the resort is not pulling in HGVC is because HGVC considers that resort is not at par with Hilton. There are too many people complain about it. If there is problem with the exchange, Hilton will not do anything about it. I reserved the week in August and have 24 hours to cancel the reservation if needed to without any penaty. Thanks for the suggestion for calling back. [This message has been edited by myip (edited 04-27-2005).] IP: Logged |
Sandy Lovell TUG MemberPosts: 1534 From: Dallas, TX, VIP Gold Fairfield Points(4 units), HGVC Elite (Bay Club, Seaworld), Tradewinds Cruise Club + 4 others Registered: Dec 2000
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posted 04-28-2005 12:59
myipGlad to see it worked. Are you the one who has a wanted exchange for Embassy in redweek. If so you might be able to remove it as it looks like you obtained a Maui exchange yourself. Sandy IP: Logged |
myip TUG MemberPosts: 335 From: Registered: Sep 2002
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posted 04-28-2005 14:13
I am excited going to Maui. Just changed my ads to 2007 Carribean instead of Maui, summer 2006.[This message has been edited by myip (edited 04-28-2005).] IP: Logged |