posted 05-12-2005 16:09            

The resort was just bought out by Barcelo resorts. They do things right, so I expect it will be a good stay. Normally we wouldn't stay "on the strip", but we are travelling with our 3 teenagers, so it will be a better location from their perspective.

The all inclusive fee is the lowest I've ever seen - $30 US per day per person. Won't mind eating out a few nights for that price.

Will write a review when we return.

posted 05-12-2005 20:51            

During our week at the Mayan we were curious how nice the Tucancun would be so we ventured up the road to check it out.

It was a disaster.

Their lobby was not air conditioned (in 95% humidity one craves AC). The staff were not only NOT helpful, but rude. The manager would not let us look around for fear we would take advantage of the all-included food/beverages. It took us 15 minutes to convince them that we were booked to check in within a few days and just wanted to look around. Not a great way to "welcome" family vacationers.

The grounds were dirty, unkept and cluttered. The best way to describe the feel is that it felt like the property was used solely as spring break party location, but no one was cleaning up after the party.

Their pool was the worst looking pool I'd ever seen. It was filthy with floating hair, grease slick, broken furniture, etc.

We devoted our last couple of days at the Royal Mayan to un-booking ourselves at the Tucancun. We would have rather returned home than spend a week at the Tucancun. We were lucky enough to prevail and spent our second week at the Mayan.

My recommendation (FWIW): Unless significant property improvements have been made avoid this below standard locale and hold out for a Royal property. We liked the Royals so much we bought a week at the Islander.