Author
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Topic: Worldmark VIP benefits
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Swarthog TUG MemberPosts: 377 From: Bay Point Ca....a beautiful delta water front community Registered: Dec 2000
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posted 02-03-2005 20:42
I just received my annual "anniversary" call from Trendwest trying to sell me more credits @1.39. The incentive this time was to add 3 times the amount I purchased (one time) and give me a RCI bonus week if I doubled my credits (6k). When I asked her why should I buy them from her when I could get them for about .80 resale she explained that Worldmark was implementing a new VIP program and that you would only be eligble if you bought from them. Intrigued I asked what would be the benefits? She mentioned different levels, Gold, diamond ...I had stopped paying attention after I heard this bombshell. VIP gold members will be able to book bonus time 60 days out instead of the normal 14 day window. Perhaps this is standard sales pitch lie, but if true..... Well I'm not sure what it means if true, sounds illegal and against the clubs by laws, but then Trendwest could certainly get around that if they had to couldn't they. I wish I had pumped her for more info but I was about to blow and wanted to remain polite. IP: Logged |
roadsister TUG MemberPosts: 881 From: Newark,CA,USA Registered: Dec 2000
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posted 02-03-2005 20:49
As I see it, according to the bylaws you will always have a 14 day bonus window....they can't take that away....they CAN add new things though like they did with multiple resorts for week vacations, Fri/Sat rule, etc..------------------ WM owner since 4/96 IP: Logged |
RichM Non MemberPosts: 211 From: Registered: May 2004
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posted 02-03-2005 22:21
Sounds like more salesperson B.S.The bylaws are clear in Section c(5): 5. Time Frame for Making a Reservation. Vacation Credit reservations may be made up to 13 months before the first day of the reserved period, and may extend beyond 13 months if the stay is continuous and uninterrupted. Vacation Credit reservations under the REA may be made up to 11 months before the first day of the reserved period, and may extend beyond 11 months if the stay is continuous and uninterrupted. Bonus Time reservations may be made up to 14 days before the first day of the reservation period. When a Bonus Time reservation is for a Guest to occupy the Unit without the presence of the Owner for any days of the reserved period, then the reservation must not be made until five (5) days before the first day of the reserved period. They can't just change the rules without an owner vote on a change to the bylaws. I highlighted the "13 month" rule as that is another "rumor" of this so-called Diamond level. Some sort of preferential treatment to give them booking ability beyond that or first right to properties at the 13 month window. With TrendWest's history of legal problems, they would be foolish to try and do something so blatantly against the Club bylaws. ------------------ WorldMark Owners' Community - - www.wmowners.com IP: Logged |
BocaBum99 TUG MemberPosts: 1474 From: Registered: Jul 2004
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posted 02-04-2005 05:05
How can I get a copy of the bylaws? Is there somewhere I can request and/or purchase them?IP: Logged |
RichM Non MemberPosts: 211 From: Registered: May 2004
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posted 02-04-2005 07:39
I posted a copy over on the WMOwners forum in this thread: http://www.wmowners.com/forum/viewtopic.php?t=2371 There's no way to attach files here.
------------------ WorldMark Owners' Community - - www.wmowners.com IP: Logged |
Swarthog TUG MemberPosts: 377 From: Bay Point Ca....a beautiful delta water front community Registered: Dec 2000
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posted 02-04-2005 07:53
I did manage to stammer out that any changes to the bonus time program was against the club's by-laws and most likely illegal without a membership vote. She responded with that they had lots of Lawyers who "researched" stuff like this and that it is true. I politely mentioned that Cendent Corporation and Trendwest had run afoul of the law before and have been heavily fined. At that point she was trying to end the call as quickly as possible while still being polite, however she understood I wasn't buying the company line. I thanked her for the call that was it. IP: Logged |
BocaBum99 TUG MemberPosts: 1474 From: Registered: Jul 2004
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posted 02-04-2005 11:01
quote: Originally posted by RichM: I posted a copy over on the WMOwners forum in this thread: http://www.wmowners.com/forum/viewtopic.php?t=2371 There's no way to attach files here.
Rich, thanks! I just downloaded them. IP: Logged |
PerryM TUG MemberPosts: 1483 From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA Registered: May 2002
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posted 02-04-2005 12:21
When is a rumor a lie?Just announced by TrendWest: “TrendWest has decided to set a new industry standard by sending internal control agents into the field posing as married couples. These couples attend TrendWest sales presentations and grade sales reps. Grading includes 1) accuracy of facts, 2) incorrect facts, 3) incorrect assumptions and 4) flat out lies. Salesreps who are caught lying will be immediately terminated.” Oooohhhh, how about that for a rumor! Perry
------------------ Have snowboard - will travel IP: Logged |
roadsister TUG MemberPosts: 881 From: Newark,CA,USA Registered: Dec 2000
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posted 02-04-2005 12:34
Rich, The key word is "may"...not "must" or "only", I think that is where the law doesn't stand a chance. This will be interesting.Also, again they HAVE changed the by-laws in the examples I stated above....less than 7 nights at one resort when you book multiple resorts to equal a week.....Friday/Saturday night stays...there is one more but can't think of it right now. ------------------ WM owner since 4/96 [This message has been edited by roadsister (edited 02-04-2005).] IP: Logged |
RichM Non MemberPosts: 211 From: Registered: May 2004
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posted 02-04-2005 12:49
quote: Originally posted by roadsister: Rich, The key word is "may"...not "must" or "only", I think that is where the law doesn't stand a chance. This will be interesting.
It may say "may be made", but it also says "up to" which rules out anything beyond their 13 month or 14 day limit. ------------------ WorldMark Owners' Community - - www.wmowners.com
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ragtop TUG MemberPosts: 465 From: National City, CA, USA Registered: Feb 2001
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posted 02-04-2005 13:48
Just my opinion, but I think the bylaws apply to condo units titled in WorldMark and don't allow room for greater reservation privileges without amending the bylaws. But new rules could apply to new units put into a new Club that sits alongside WM and still offers cross-reservation privileges with WM. It will be interesting to see how Trendwest pulls this together.IP: Logged |
PerryM TUG MemberPosts: 1483 From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA Registered: May 2002
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posted 02-04-2005 14:05
Simple to get around by-laws make up new rules that “sit on top” of the existing laws.Example: 13 months out is when reservations are open. There is probably nothing wrong with TW adding a VIP early reservation waiting list of 30 days. That way VIP members get to place their names on a waiting list for any resort and then at the 13 month mark, they are placed first in line for reservations. Simple. Perry
------------------ Have snowboard - will travel IP: Logged |
RichM Non MemberPosts: 211 From: Registered: May 2004
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posted 02-04-2005 14:25
quote: Originally posted by PerryM: There is probably nothing wrong with TW adding a VIP early reservation waiting list of 30 days.
Section C 1 . Reservation Booking Order. Requests For reservations will be honored on a first-come, first-served basis by calling 1.800.457.0103 during regular Club business hours, rhich are currently Monday through Friday, 6:OO a.m. to 9:00 p.m., and Saturday and Sunday, 6100 a.m. to 5:OO p.m., or by fax co 425.498.3676. Maybe they can word a VIP "pre" waiting list into that, but it seems pretty clear that no member/owner gets preferential reservation request treatment over another. ------------------ WorldMark Owners' Community - - www.wmowners.com
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cotraveller TUG MemberPosts: 23 From: Denver Registered: Aug 2004
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posted 02-04-2005 15:18
I think there is some confusion between the club bylaws and the club guidelines. The bylaws deal with such things as the powers and duties of the board of directors, officers, assessments and special charges, etc. The bylaws can only be changed by a vote of the owners.The club guidelines, in Section C, define the reservation process and rules pertaining to reservations, including timeframe for making reservations, length of stay, etc. The guidelines are the operating rules of the club, which are clearly defined in the bylaws, Section 4.1(a)(iii) as being under the power and responsibility of the board of directors. A vote of the owners is not required to change the guidelines. The club guidelines are included in the 2004 Owners Education Handbook which can be downloaded from the official WorldMark site. ------------------ Fred in Colorado IP: Logged |
RichM Non MemberPosts: 211 From: Registered: May 2004
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posted 02-04-2005 15:31
quote: Originally posted by cotraveller: The guidelines are the operating rules of the club, which are clearly defined in the bylaws, Section 4.1(a)(iii) as being under the power and responsibility of the board of directors. A vote of the owners is not required to change the guidelines.
I see now... Well, then the average owner will soon be screwed if these rumors are true as we all know where the BOD's interests lie. ------------------ WorldMark Owners' Community - - www.wmowners.com
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PerryM TUG MemberPosts: 1483 From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA Registered: May 2002
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posted 02-04-2005 16:04
The “on top” waiting list would be for the computer system, which is not spelled out in the bylaws and is up to WM how it wants to interpret them. Since WM is run by TW board members it won’t be much of a problem to “see the right way to interpret them”.Clever lawyers, clever management, and clever board members can do a lot while 95% of the WM members have no idea what the heck is going on. Just a guess. Perry P.S. A clever management team would wait 1/10 of a second past the opening and then dump the VIP requests into the system, thus not violating any bylaws. Just an example. ------------------ Have snowboard - will travel [This message has been edited by PerryM (edited 02-04-2005).] IP: Logged |
somerville TUG MemberPosts: 1419 From: Vienna, VA, USA: 7 Mile Beach Resort, Grand Cayman, WK 51; Beach Quarters, VA Beach, WK 26; Equivest Points; Barony Beach, HHI; Hanalei Bay Resort Registered: Feb 2001
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posted 02-05-2005 06:24
Cendant announced that it was rolling out a VIP program for Worldmark at it investor conference a couple of months ago. I cannot believe that Fairfield ownership and management of Trendwest will be a good thing for Worldmark owners. It remains to be seen if Worldmark points will continue to hold their resale value after the VIP program is in place.I can tell you that Fairfield acquisition and management of the Equivest Vacation and Travel Club has not been good for EVTC owners. JMHO IP: Logged |
PerryM TUG MemberPosts: 1483 From: Ballwin, MO, Park Plaza in Park City; WorldMark &TrendWest; RCI Points; Windjammer tall ship; SA Registered: May 2002
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posted 02-05-2005 08:25
Somerville,Were any details released about the VIP? Perry ------------------ Have snowboard - will travel IP: Logged |
somerville TUG MemberPosts: 1419 From: Vienna, VA, USA: 7 Mile Beach Resort, Grand Cayman, WK 51; Beach Quarters, VA Beach, WK 26; Equivest Points; Barony Beach, HHI; Hanalei Bay Resort Registered: Feb 2001
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posted 02-05-2005 17:00
Perry, My recollection is that the VP for hospitality referred to it as a "tiered product". There were no details other than it would be rolled out in the first part of the year.IP: Logged |