Log in to RCI - Timeshare Users Group Bulletin Boards

Notes regarding use of this forum:

The sole purpose of this forum is to provide a place to enter comments and questions directly to RCI regarding company policy, rules, procedures, ratings, products and services, etc. The RCI representatives participating here will not be able to comment on personal account activity questions. For help with individual issues, you may contact RCI via regular customer service channels at feedback@rci.com or 1-800-338-7777.

FREQUENTLY ASKED QUESTIONS have been collected in a file found HERE. Please do RCI and our readers the courtesy of checking this file to see if your question has already been answered before posting.

It is intended that the information in this forum will be a valuable reference. To maximize this value, please stay focused and do not add idle chatter to these topics. In order to make information easier to locate later, please do not tack unrelated questions onto existing topics, but rather start a new topic with a descriptive subject line. Discussions ABOUT these topics that are not directed to RCI should be placed in other forums, such as Exchanging.

RCI corporate participation here is a courtesy to TUG. Let's all behave in a manner that shows we appreciate and value the opportunity they are presenting us to receive answers to our questions. Off-topic, argumentative or abusive posts or posts dealing with personal account issues may be deleted without notice.

Timeshare Users Group Bulletin Boards

ASK RCI

BBS Home > ASK RCI

next newest topic | next oldest topic

Author	Topic: Log in to RCI
happybaby TUG Member Posts: 148 From: PA Registered: Oct 2003	posted 12-03-2004 15:55 Madge It is about 7pm EST Friday I cannot log in to RCI. It keeps saying my name and password are incorrect. I logged in this morning and changed nothing. It will not recognize me Thanks IP: Logged
Fern Modena TUG Member Posts: 7601 From: Southern Nevada Registered: Dec 2000	posted 12-03-2004 16:01 Same with me. Glad to hear that I am not alone. I use RoboForm, so I know that my password/username is the same as always. Oh, and I get a "system error" when I try to log in at RCI Points, so it is not working right either. Must be you, RCI, not me. Grrrr. Fern ------------------ Fern Modena ŠMy words are my own, please don't use them without my permission. [This message has been edited by Fern Modena (edited 12-03-2004).] IP: Logged
happybaby TUG Member Posts: 148 From: PA Registered: Oct 2003	posted 12-03-2004 16:15 Possibly RCI I went in again and said I forgot my user name and an RCI internal error came up. Must be RCI At least somebody else is having problems and just not me. Thanks IP: Logged
Brian201 TUG Member Posts: 19 From: Highlands at Sugar Registered: Feb 2004	posted 12-03-2004 16:32 Having the same problem. IP: Logged
king1 TUG Member Posts: 986 From: Auburn, IL USA , Qunu Lodge Pearly Shells, Silversands(6) Registered: Oct 2001	posted 12-03-2004 16:33 Prior to last Sat night "maintenance", the RCI website was working well for me. Then the resort names all disappeared and there was no info on specific available resorts. That was all fixed yesterday, and now today I can't log in at all. So for the week, I've has one day of good service. I was able to make one trade, but who knows how many I might have made with a good website. The phone service is an absolute last resort for me; the last three times I've asked them for something have all been total disasters. When one of their supervisors got the most recent mess fixed, I said, "nevermore", but you should never say never, so if the website stays like this.... IP: Logged
capekong TUG Member Posts: 502 From: Southeast Missouri Registered: Mar 2004	posted 12-03-2004 16:35 Been out all day and just tried to log onto RCI several times and couldn't. So I checked TUG to see if there was anything about RCI log in problems. Glad there was, now I know it is a RCI problem and not my computer problem. Hope they get it fixed soon. They seem to have more than their fair share of computer program problems, to say the least. Thanks. IP: Logged
Cat Moderator TUG Volunteer Posts: 3260 From: Now in sunny Florida! Registered: Dec 2000	posted 12-03-2004 16:51 Me, too. I just posted this on "Exchanging" figuring that would be the best place. Glad to hear I'm not alone. ------------------ --Cat IP: Logged
Sam Armstrong TUG Member Posts: 1099 From: Lake Monticello, VA, USA Registered: Dec 2000	posted 12-03-2004 17:02 Me Too!! Kathleen IP: Logged
annetteterry TUG Member Posts: 72 From: Twin Cities, Minnesota US Registered: Feb 2003	posted 12-03-2004 17:04 I experienced this problem since this afternoon. I had a week on hold which I wanted to confirm so eventually I called RCI. The first person told me they were not having problems with their website and that no one she spoke to had reported any problems. Then she put me on hold and told me their website was down. This was around 5 pm Central time. IP: Logged
Diane TUG Member Posts: 713 From: Albuquerque, NM Registered: Dec 2000	posted 12-03-2004 18:33 Me too!! IP: Logged
Diane TUG Member Posts: 713 From: Albuquerque, NM Registered: Dec 2000	posted 12-04-2004 05:47 Can get in now to the site but the site is as slow as molasses. We recently switched from dial-up to DSL internet access. That increased speed on the internet by about 10-fold, except for the RCI weeks (do not use points) site which is slower than ever. Diane IP: Logged
JeffV TUG Member Posts: 3835 From: Houston, TX Registered: Dec 2000	posted 12-04-2004 10:45 I have just gotten off the Weeks website and everything worked fine and fast. ------------------ The latest reviews can always be found at the Western U.S. Review Index Page. IP: Logged
muranojo TUG Member Posts: 1155 From: ID Registered: Jul 2002	posted 12-04-2004 19:48 I just tried to get in at 8:45 p.m. MT today and still couldn't. Edited to add: Oops! Just realized the site is under its normal maintenance shutdown...that pesky time-zone difference. [This message has been edited by muranojo (edited 12-04-2004).] IP: Logged
Madge TUG Member Posts: 3568 From: Carmel, IN Registered: Jan 2003	posted 12-07-2004 14:54 happybaby, The site has indeed weathered problems this week. If you continue to have trouble, please send an e-mail to feedback@rci.com and enter TUG in the subject line. The Communications Team will be glad to try to help, or to at least duplicate your results and forward the information to our technical staff. ------------------ ~ Madge IP: Logged

All times are in Pacific Timezone	next newest topic \| next oldest topic
Administrative Options: Close Topic \| Archive/Move \| Delete Topic
	Hop to:

Contact Us | TUG Home | Privacy Statement

Copyright Timeshare User's Group - BBS Script customized by Laurence Chan lcc_home@hotmail.com
The Timeshare Users Group (TUG) makes no representations or warranties with respect to the use of the TUG bulletin boards, or their contents and further makes no representations with respect to the results that may be obtained from information on the BBS. The Timeshare Users Group shall not be liable for any damage or loss of any type arising from such use or content, and reserves the right to remove any posting on the bulletin boards. The bulletin boards are intended for use by Timeshare Users Group members, Non member postings are welcome. Advertising is not permitted on the BBS, TUG provides other areas on this web site for advertising. Any messages that are deemed as advertising will be deleted. Please read the full TUG BBS Usage agreement located in the FAQ. By using the BBS you accept and agree with the above statements. If you do not agree please return to the TUG Home Page