posted 02-28-2005 10:17            

If this unit was in Getravelop.com as a Space-A rental, then it should have been available as an Extra Vacation. It does sound to me as if VEP must be a factor. If you still see the unit in Getravelop, but not in Extra Vacations, please send an e-mail to feedback@rci.com and enter TUG in the subject line so that the Communications Team can check it out.

The Space-A rental price for AFVClub.com and getravelop.com is determined in conjunction with the Department of Defense. Pricing is contractual; however, it is reviewed annually for adjustments.

More than half of the surplus space RCI offers to members via Extra Vacations is priced at $249 or lower. Most of this space is priced at $330 or lower. It is also important to mention that RCI frequently offers its members promotional pricing discounts of 25-35% off Extra Vacations. AFVC and Getravelop members are not eligible for such promotions. Overall, pricing is still more favorable for RCI members using Extra Vacations.

posted 02-28-2005 10:35            

If the space you saw was Space-A, it should be available in Extra Vacations unless there is a VEP issue. If you suspect this may be the case, please send an e-mail to feedback@rci.com and enter TUG in the subject line. The Communications Team can check on this for you.

The AFVC and Getravelop programs were created to provide an economical program for members of the U.S. Armed Forces and government employees -- especially since our members had not shown an interest in the vacations we would be offering. However, we are acutely aware that the continued success of our business relies most heavily on the satisfaction of our subscribing members.

With the addition of our new "Last Call" program, providing even more deeply discounted 7-day vacations at 45 days or less, our members are receiving another new benefit that AFVC and Getravelop members do not have access to. If you have not seen this yet online, the following gives some details:

Eligible regions --

U.S.A. - Northern Interior (IL, IN, OH, WV, KY, VA)
U.S.A. - Ozarks (MO, AR, OK)
U.S.A. - Southeast Coast (Virginia Beach to Myrtle Beach)

Pricing --

Hotel/Studio - $99 USD
1 Bedroom - up to $149 USD
2 Bedroom - up to $199 USD

Searches run by month only, and travel dates must be within 45 days. One important note -- the inventory in Extra Vacations that might also be available in Last Call does not update for pricing automatically. When searching Extra Vacations for dates less than 45 days away in the eligible Last Call regions, remember to check for reduced pricing in the Last Call section.

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~ Madge

posted 02-28-2005 13:28            

I think I mentioned I was interested in Mexico, not the USA. Anyway, I emailed your team with a cut/paste of the very limited (2 resorts) and more expensive inventory available to me as a dues-paying member, versus the 7 resorts with a wide berth of dates and unit sizes at cheaper cost available to govt people. Seeing is believing...so please look for my email, and you'll see what I'm talking about. This is definitely not an isolated case, but a pattern of RCI's ongoing practice when it comes to selling off "excess" inventory. Thanks for addressing this disparity...it's been a cause of confusion and dissatisfaction for many, and clearly not just for me.

P.S. As for VEP, mine is low enough that I should be able to see more excess inventory online than just two resorts (one studio with one checkin date, the other resort with 3 dates but only hotel units). The trading power of the week associated with my RCI account number is low to mediocre...so are you saying perhaps that I need topnotch/stellar VEP in order to see more and cheaper bonus week inventory than govt people see in their online vacation clubs?

posted 03-02-2005 11:40            

quote:

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Originally posted by Judy:
they are not listed under the "Space-A rentals", they are in the "High Demand Resorts" section.

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AFVClub and Getravelop have multiple sources for the inventory they offer. RCI is only one source, and RCI's surplus space displays only under the Space-A Rentals.

posted 03-02-2005 11:48            

AFVClub and Getravelop have access only to a portion of RCI's surplus availability. If this space is not visible in Extra Vacations, the most likely explanation is that VEP is not in line.

posted 03-02-2005 12:07            

quote:

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Originally posted by Madge:

Eligible regions --

U.S.A. - Northern Interior (IL, IN, OH, WV, KY, VA)
U.S.A. - Ozarks (MO, AR, OK)
U.S.A. - Southeast Coast (Virginia Beach to Myrtle Beach)

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Madge -- while the Last Call vacations may end being a good deal, they certainly don't live up to the hype on your web site, where you specifically say that someone could grab a last minute deal to Hawaii. If the above are all the regions currently available, that is simply not so. When do you plan to make this a worldwide program? Why is it now limited to just these areas?

Thank you