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  Reporting a glitch in the RCI Points website

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Author Topic:   Reporting a glitch in the RCI Points website
Carolyn

TUG Member

Posts: 868
From: Indiana
Registered: Dec 2000

posted 03-24-2005 20:29     Click Here to See the Profile for Carolyn   Click Here to Email Carolyn     Edit/Delete Message   Reply w/Quote Post A Reply
Hi Madge

I have noticed the following glitch on more than one occassion:

When I am using the RCI "Weeks" Resort Reservations on the Points website, I am able to put in a First Choice and a Second Cholce area search. At times, the website only recognizes the First Choice area. I know this because if I will move my Second Choice search area to the First Choice, then it will give me resorts available. When I had this area listed in my Second Choice, it did not show any resorts available.

Carolyn

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caribbean

TUG Member

Posts: 1347
From: Goochland, VA OWN : Sandy Point Beach & Boambee Bay in RCI pts Australia; Sandpiper Beach Club 2BR FL; 2 weeks - Royal Holiday Club
Registered: Dec 2001

posted 03-24-2005 21:25     Click Here to See the Profile for caribbean   Click Here to Email caribbean     Edit/Delete Message   Reply w/Quote Post A Reply
Carolyn-

Is that happening AGAIN?? It finally started working properly over the last week. Guess I'll have to check it again.

Patty

------------------
It’s these changes in latitudes, changes in attitudes
Nothing remains quite the same
With all of our running and all of our cunning
If we couldn’t laugh we would all go insane - Buffett

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Carolyn

TUG Member

Posts: 868
From: Indiana
Registered: Dec 2000

posted 03-27-2005 17:37     Click Here to See the Profile for Carolyn   Click Here to Email Carolyn     Edit/Delete Message   Reply w/Quote Post A Reply
Patty,

I'm hoping that come Monday morning we will have a "kinder and gentler" Points website since they are doing an extra long maintenance on it

Carolyn

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philemer
Moderator
TUG Volunteer

Posts: 2558
From: Idaho-God's Country.
Registered: Oct 2001

posted 03-27-2005 19:23     Click Here to See the Profile for philemer   Click Here to Email philemer     Edit/Delete Message   Reply w/Quote Post A Reply
It is working fine now. 8:22PM MST

Phil

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caribbean

TUG Member

Posts: 1347
From: Goochland, VA OWN : Sandy Point Beach & Boambee Bay in RCI pts Australia; Sandpiper Beach Club 2BR FL; 2 weeks - Royal Holiday Club
Registered: Dec 2001

posted 03-28-2005 04:33     Click Here to See the Profile for caribbean   Click Here to Email caribbean     Edit/Delete Message   Reply w/Quote Post A Reply
Agree with Phil, seemss to be working this morning

Patty

------------------
It’s these changes in latitudes, changes in attitudes
Nothing remains quite the same
With all of our running and all of our cunning
If we couldn’t laugh we would all go insane - Buffett

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Madge

TUG Member

Posts: 3568
From: Carmel, IN
Registered: Jan 2003

posted 03-29-2005 15:33     Click Here to See the Profile for Madge     Edit/Delete Message   Reply w/Quote Post A Reply
Carolyn,

As a result of a report from caribbean in this thread, our technical staff investigated the second area search feature. They confirmed that it is not working. This will either be fixed, or the second area section will be removed until it can be fixed.

------------------
~ Madge

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