Author
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Topic: Marriott Request First vs Deposit timing question
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BL Moderator TUG VolunteerPosts: 3103 From: B.C. Canada Registered: Dec 2000
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posted 01-19-2003 16:16
I've taken the liberty of cutting and pasting Dean's request from a different thread to start a new question. I believe this more closely follows the parameters of the thread in that we're trying to avoid tacking on several somewhat related subjects in a single thread. BL Craig, Marriott question. Under the Marriott -II request first option, II is to advise the member at 75 days to allow the request to be converted to a deposit if desired. What would the deposit date be in this situation, the true date of deposit or the date the request was placed? Since I had a request first pending at the time this NEW policy was announced, I elected not to cancel my request and lose my place in line but it looks like I may not be successful and may need to convert it to a deposit soon. Your suggestions would be helpful. ------------------ Dean My Home Page [This message has been edited by BL (edited 01-19-2003).] IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-20-2003 05:54
In this situation, the lead time will be calculated from the date you convert your request. quote: Originally posted by BL: I've taken the liberty of cutting and pasting Dean's request from a different thread to start a new question. I believe this more closely follows the parameters of the thread in that we're trying to avoid tacking on several somewhat related subjects in a single thread. BL Craig, Marriott question. Under the Marriott -II request first option, II is to advise the member at 75 days to allow the request to be converted to a deposit if desired. What would the deposit date be in this situation, the true date of deposit or the date the request was placed? Since I had a request first pending at the time this NEW policy was announced, I elected not to cancel my request and lose my place in line but it looks like I may not be successful and may need to convert it to a deposit soon. Your suggestions would be helpful.
------------------ Craig Urbine Vice President Member Services Interval International IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-21-2003 17:20
I was afraid that's what you were going to say. Doesn't seem fair to use the rules and written and then have the rules changed in the interim to put the member at a disadvantage they were not at before.------------------ Dean My Home Page IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-22-2003 06:25
Considering there is always vacation request pending, how would you propose we change a policy TUGgers requested? quote: Originally posted by Dean: I was afraid that's what you were going to say. Doesn't seem fair to use the rules and written and then have the rules changed in the interim to put the member at a disadvantage they were not at before.
------------------ Craig Urbine Vice President Member Services Interval International IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-22-2003 16:55
Contact the owner and allow a conversion to a deposit without losing the existing request or count the deposit trade power from the date the original reqest was placed.------------------ Dean My Home Page IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-22-2003 17:24
The truth is members using request first have somewhat of an advantage. With the request first method of exchange, the lead time is calculated using the date the request is placed, not the day the unit is made available to the system. I do not disagree entirely with your perspective. However, I'd like to ask if you feel its unfair that you potentially had more trade power with your request first request? If you had been confirmed, would you still think it was unfair? In any case, I'm not trying to be argumentative. With the weeks that you own, I doubt your trading power will be reduced to the point it has a significant impact on your ability to get your desired exchanges. quote: Originally posted by Dean: Contact the owner and allow a conversion to a deposit without losing the existing request or count the deposit trade power from the date the original reqest was placed.
------------------ Craig Urbine Vice President Member Services Interval International IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-23-2003 03:58
quote: Originally posted by CraigU: The truth is members using request first have somewhat of an advantage. With the request first method of exchange, the lead time is calculated using the date the request is placed, not the day the unit is made available to the system. I do not disagree entirely with your perspective. However, I'd like to ask if you feel its unfair that you potentially had more trade power with your request first request? If you had been confirmed, would you still think it was unfair? In any case, I'm not trying to be argumentative. With the weeks that you own, I doubt your trading power will be reduced to the point it has a significant impact on your ability to get your desired exchanges.
Craig I understand you're not being arguementative and appreciate your response. The "advantage" you refer to is due to the agreement between II and Marriott but in this case it doesn't appear to be an advantage at all. To me, it's no different that changing the exchange fees then sending a bill for the difference to everyone who has a pending request. It's simply changing the rules after the train has left the station. I understand that this situation is a unique one and my point is that it should have been handled as such.------------------ Dean My Home Page IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-23-2003 06:47
You misunderstood my point. My point is when using request first, not the "special Marriott option", we use the date the request is placed in relation to your home unit occupancy date for your trading power. In this case, your week hasn't been made available to the system, yet you get credit as if it were. If your request remained pending for a few months, without getting confirmed, you would still retain trading power as if you had made the week available when you placed the request.I meant to convey, depending on the side of the issue you fell, when we made this change some had an advantage and some may have been disadvantaged. As I've stated before, the adjustments made are resort specific. I doubt you experienced much, if any, reduction in value. Did this make it any more clear? quote: Originally posted by Dean: [QUOTE]Originally posted by CraigU: [b]The truth is members using request first have somewhat of an advantage. With the request first method of exchange, the lead time is calculated using the date the request is placed, not the day the unit is made available to the system. I do not disagree entirely with your perspective. However, I'd like to ask if you feel its unfair that you potentially had more trade power with your request first request? If you had been confirmed, would you still think it was unfair? In any case, I'm not trying to be argumentative. With the weeks that you own, I doubt your trading power will be reduced to the point it has a significant impact on your ability to get your desired exchanges.
Craig I understand you're not being arguementative and appreciate your response. The "advantage" you refer to is due to the agreement between II and Marriott but in this case it doesn't appear to be an advantage at all. To me, it's no different that changing the exchange fees then sending a bill for the difference to everyone who has a pending request. It's simply changing the rules after the train has left the station. I understand that this situation is a unique one and my point is that it should have been handled as such.[/B][/QUOTE] ------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 01-23-2003).] IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-23-2003 10:52
Craig, thanks again for responding. Since I'm in the middle of a request I can't make any changes at this time without losing the chance of being successful which means that if the request is unsuccessful I'm going to need to convert to a deposit from Marriott request first at just around 3 months before the week. I still feel it's not reasonable to see ANY reduction in trade power in this situation since the change occured after the request first was arranged. The future trade situation is different as the change has been made and announced.------------------ Dean My Home Page IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-23-2003 11:43
If you want to convert to a deposit, I'll be happy to make a manual adustment for any decrease in trade power. Just say the word... quote: Originally posted by Dean: Craig, thanks again for responding. Since I'm in the middle of a request I can't make any changes at this time without losing the chance of being successful which means that if the request is unsuccessful I'm going to need to convert to a deposit from Marriott request first at just around 3 months before the week. I still feel it's not reasonable to see ANY reduction in trade power in this situation since the change occured after the request first was arranged. The future trade situation is different as the change has been made and announced.
------------------ Craig Urbine Vice President Member Services Interval International IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-23-2003 17:20
Thanks Craig, that's nice. I'd like to do it but leave the current request intact. The request of for an early July exchange and the week is a HP week 35. I had originally planned to try for the exchange and then if unsuccessful deposit later. That is still my plan. Can we do the deposit now and keep the current request in place (not cancel and restart it) or should we wait until it's about too late and then do as you offer. Either is fine with me, tell me what to do. I definitely want to either exchange for the current request or deposit. Tell me what's best and what info you need to get this done or how to do it through a VC if that's best. Thanks again.------------------ Dean My Home Page IP: Logged |
CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: Jun 2002
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posted 01-23-2003 18:15
I'll make the changes for you. This request will be cancelled, we'll issue a refund, your week will be deposited, I'll redeem your deposit and recharge the internal exchange fee to the same credit card. quote: Originally posted by Dean: Thanks Craig, that's nice. I'd like to do it but leave the current request intact. The request of for an early July exchange and the week is a HP week 35. I had originally planned to try for the exchange and then if unsuccessful deposit later. That is still my plan. Can we do the deposit now and keep the current request in place (not cancel and restart it) or should we wait until it's about too late and then do as you offer. Either is fine with me, tell me what to do. I definitely want to either exchange for the current request or deposit. Tell me what's best and what info you need to get this done or how to do it through a VC if that's best. Thanks again.
------------------ Craig Urbine Vice President Member Services Interval International IP: Logged |
Dean TUG MemberPosts: 2683 From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba Registered: Dec 2000
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posted 01-24-2003 18:41
Thanks Craig, not just for this but for your participation on the boards.------------------ Dean My Home Page IP: Logged |