posted 12-17-2003 05:23               

I have an efficiency that sleeps 4 - but it shows up as 'sleeps 2'

I have two studio units at the same building. They have the same maintenance fees. They both sleep 4 (queen bed, sleeper sofa set up).

I know that the privacy, non-privacy issue has gotten a lot of play but this is not a private/non-private issue (I think).

The one bedroom has privacy for 4, non-private for 6. Queen bed in bedroom, queen sleeper sofa in living area and either full or queen sleeper sofa in the bedroom. I could understand a 'private 2, non-private 6' designation but how'd I lose the maximum of 6?

I've noticed that some one bedrooms have a sleeper sofa PLUS a Murphy bed in the living area and that's considered okay (for a sleep 6 non-private).

The efficiency I have has two queen beds. Similar sized units at this resort have a queen bed and a sleeper sofa and they appear to be listed as 'sleeps 4' but my unit is only a 'sleeps 2 (both private and non-private). How is a sleeper sofa better than a bed (for sleeping capacity anyway!)?

The two studio units in the same building both have kitchens. One is slightly bigger (about 30 sq. ft.) but they pretty much have the same stuff in 'em. The bigger one is designated sleeps 4, the other is designated sleeps 2. Is this because of the 30 sq. ft. that's 'missing'?

So ..... should I call the resort about this or is this something that I would talk to II about? Is this something that CAN be 'fixed' or are there certain guidelines that II specifies to the resorts that downgrade these type units to minimums?

posted 12-17-2003 17:22               

I would simply like a clarification on WHO can fix this (if it's fixable). Should I talk to the resorts and ask them to go to bat for me (and other owners with similar units) with II so that the non-private sleeping capacity number will be fixed on II's website? Or would asking the resort just be wasting my time because II has set up certain rules that makes the non-private sleeping capacity 'fail' under that criteria?

If I want to travel with 4 people (2 adults, 2 children) and put those numbers in with one of my 'sleeps 2' unit (but I know it sleeps 4 and so does the resort) then it stops me with 'Travel party cannot exceed 2'. Okay - I'll just not tell them about the kids next time! And it's true that I can beat the system that way (by just leaving it at the default of 1 adult traveling). It's just not fair (bottom lip sticking out and sad face).

Many of the unit listings are inconsistent. I actually exchanged into a unit that claimed (well - it didn't claim anything - II did) that it was a one bedroom, sleeps 6. We checked in and, even though we didn't have more than 4 - thought we were getting some additional space. I asked the gal at the front desk if they had changed us because we had less than 6 people and 'what does the sleeps 6, one bedroom units look like'. She didn't know because they didn't have any of those. Oops - now II is adding beds where none existed! Good thing I didn't ask some others along at the last minute because we 'had the space' for a few more. We've done that before.

Some listings available show private sleeping capacity, some show non-private. I know to actually click on 'book it' (per Craig's suggestion many moons ago) to see what's actually there (but that doesn't always tell you complete bed configurations either).

posted 12-18-2003 08:34               

Although you cannot list a traveling party greater than the private sleeping capacity, you ARE able to travel with the maximum number allowed based on the non private sleeping capacity.

Home unit relinquishments reflect the private trading capacity. Availablility should reflect the non private sleeping capacity. Data errors may occur but are corrected as they are brought to our attention. I'm sure you can appreciate the enormous task it is to keep specific unit configurations current on all of our affiliated resorts.

quote:

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Originally posted by Teresa:
Yes - I've seen them all (grin). And I realize (after reading them again) that they did not only deal with 'private' sleeping capacity but also the discrepancy between what the units actually sleep and what II says they will sleep. So it appears to remain a problem - either in the II system or with the resorts.

I would simply like a clarification on WHO can fix this (if it's fixable). Should I talk to the resorts and ask them to go to bat for me (and other owners with similar units) with II so that the non-private sleeping capacity number will be fixed on II's website? Or would asking the resort just be wasting my time because II has set up certain rules that makes the non-private sleeping capacity 'fail' under that criteria?

If I want to travel with 4 people (2 adults, 2 children) and put those numbers in with one of my 'sleeps 2' unit (but I know it sleeps 4 and so does the resort) then it stops me with 'Travel party cannot exceed 2'. Okay - I'll just not tell them about the kids next time! And it's true that I can beat the system that way (by just leaving it at the default of 1 adult traveling). It's just not fair (bottom lip sticking out and sad face).

Many of the unit listings are inconsistent. I actually exchanged into a unit that claimed (well - it didn't claim anything - II did) that it was a one bedroom, sleeps 6. We checked in and, even though we didn't have more than 4 - thought we were getting some additional space. I asked the gal at the front desk if they had changed us because we had less than 6 people and 'what does the sleeps 6, one bedroom units look like'. She didn't know because they didn't have any of those. Oops - now II is adding beds where none existed! Good thing I didn't ask some others along at the last minute because we 'had the space' for a few more. We've done that before.

Some listings available show private sleeping capacity, some show non-private. I know to actually click on 'book it' (per Craig's suggestion many moons ago) to see what's actually there (but that doesn't always tell you complete bed configurations either).

So - are the non-private sleeping capacity discrepancies fixable and, if so, who should I be talking to?

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Craig Urbine
Vice President
Member Services
Interval International

posted 12-19-2003 04:59               

AMO - Americano - 1 bedroom, unit #901 (this is the one with the queen bed in the bedroom and 2 sleeper sofas (1 in bedroom and 1 in living room). Daytona Beach

GBC - Georgian Inn - studio units. Units #608 & #713. Turns out BOTH of these units are limited to sleeps 2 by II (I had thought the bigger unit was a non-private sleeps 4 designation with II but that changed somewhere along the line - don't know when). Both have at least a double bed and a sleeper sofa. Daytona Beach(Ormond)
OLR - Ocean Landings - unit #B101. listed as 'efficiency, sleeps 2'. Has two queen beds. Cocoa Beach

Again, this is NOT a private/non-private issue. I get that. It's maximum sleeping capacity that affects the 'number of people traveling'.

posted 12-19-2003 05:16               

I missed you note that 'traveling party' can only be up to the private capacity number. I think that is what is 'confusing' here.

If that is the case, then why should I (or anyone) ever change those numbers (from 1 adult) regarding 'traveling party'? The 'system' can simply filter out for maximum sleeping capacity based on the unit I'm shopping with. (that sounds soooo simple, doesn't it?)

Will look forward to your answers. Thanks for your presence on this website.

posted 12-19-2003 05:21               

quote:

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Originally posted by Teresa:
If that is the case, then why should I (or anyone) ever change those numbers (from 1 adult) regarding 'traveling party'? The 'system' can simply filter out for maximum sleeping capacity based on the unit I'm shopping with. (that sounds soooo simple, doesn't it?)

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The "traveling party" setting is useful when you place an ongoing request. You are correct that it is irrelevant when doing an online search.

Here's an example of how to use the size of the traveling party to your advantage. This example is drawn from another current thread on this board.

posted 12-19-2003 07:32               

quote:

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Originally posted by Teresa:
Craig,

I missed you note that 'traveling party' can only be up to the private capacity number. I think that is what is 'confusing' here.

If that is the case, then why should I (or anyone) ever change those numbers (from 1 adult) regarding 'traveling party'? The 'system' can simply filter out for maximum sleeping capacity based on the unit I'm shopping with. (that sounds soooo simple, doesn't it?)

Will look forward to your answers. Thanks for your presence on this website.

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posted 12-19-2003 08:30               

GBC Unit # 608 & 713 - both sleep four non private, two private and trades out with two.

OLR Unit B101 - sleeps four non private, two private and trades out with two.

Please advise if you have any questions.

quote:

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Originally posted by Teresa:
Thanks!

AMO - Americano - 1 bedroom, unit #901 (this is the one with the queen bed in the bedroom and 2 sleeper sofas (1 in bedroom and 1 in living room). Daytona Beach

GBC - Georgian Inn - studio units. Units #608 & #713. Turns out BOTH of these units are limited to sleeps 2 by II (I had thought the bigger unit was a non-private sleeps 4 designation with II but that changed somewhere along the line - don't know when). Both have at least a double bed and a sleeper sofa. Daytona Beach(Ormond)
OLR - Ocean Landings - unit #B101. listed as 'efficiency, sleeps 2'. Has two queen beds. Cocoa Beach

Again, this is NOT a private/non-private issue. I get that. It's maximum sleeping capacity that affects the 'number of people traveling'.

Thanks so much!

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posted 12-19-2003 10:06               

quote:

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Originally posted by CraigU:
The online serach function will display results that will accommodate your traveling party in a non private sleeping arrangement. If you enter 1, you will see every unit size available. This will have no impact on the number you can travel with.

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Actually, Craig, the online search tool seems to completely ignore the value entered here. I just did a search using a 2BR deposit, and the results were absolutely identical whether I entered a travel party of 2, 4, or 6. Even with a traveling party size of 6 entered, the results included several studios.

For an ongoing search, this is different. But it appears that the online search tool doesn't process the traveling party size at all.

posted 12-19-2003 11:12               

I understand how this could be confusing. We will look at the issue, in conjunction with system limitations, and attempt to improve the experience.

quote:

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Originally posted by EdB:
Actually, Craig, the online search tool seems to completely ignore the value entered here. I just did a search using a 2BR deposit, and the results were absolutely identical whether I entered a travel party of 2, 4, or 6. Even with a traveling party size of 6 entered, the results included several studios.

For an ongoing search, this is different. But it appears that the online search tool doesn't process the traveling party size at all.

Ed

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posted 12-20-2003 05:41               

Much appreciated that you did the research and came back with the answers I wanted to see. I'll just leave the traveling party at 1 or 2 so I don't get 'frustrated' when I do online 'dreaming searches'.