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Author Topic:   Timeshare etiquette - Tipping / Leftovers
debraxh

TUG Member

Posts: 1330
From: San Jose, CA
Registered: Sep 2001

posted 03-13-2004 01:00     Click Here to See the Profile for debraxh   Click Here to Email debraxh     Edit/Delete Message   Reply w/Quote Post A Reply
Interesting topic: we always tip if service is provided. Daily maid service = daily tip; mid-week service = 1 tip; no service = no tip.

We also leave unopened food, paper products, etc., plus opened but not-gross foodstuff. No half-eaten sandwiches, open sodas, or anything like that. We always group the stuff together in one spot, i.e. all the fridge items on one shelf, non fridge items on one shelf in a cabinet or just on the counter. That way, if the maids aren't allowed to take it, it's easier for them to throw away.

I don't consider leftover food part of the tip, just an extra that they (or someone) can hopefully use.


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voyager1

TUG Member

Posts: 221
From: Pollock Pines, CA
Registered: Jul 2002

posted 03-13-2004 05:09     Click Here to See the Profile for voyager1     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by debraxh:
Interesting topic: we always tip if service is provided. Daily maid service = daily tip; mid-week service = 1 tip; no service = no tip.

We also leave unopened food, paper products, etc., plus opened but not-gross foodstuff. No half-eaten sandwiches, open sodas, or anything like that. We always group the stuff together in one spot, i.e. all the fridge items on one shelf, non fridge items on one shelf in a cabinet or just on the counter. That way, if the maids aren't allowed to take it, it's easier for them to throw away.

I don't consider leftover food part of the tip, just an extra that they (or someone) can hopefully use.



I follow exactly the same tipping and food procedure except for the opened leftover items - I throw those away.

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Marcia
(yesterday is history, tomorrow is a mystery, today is a gift - the present)

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geoand

TUG Member

Posts: 793
From: Bothell, WA, USA
Registered: Apr 2001

posted 03-13-2004 09:30     Click Here to See the Profile for geoand   Click Here to Email geoand     Edit/Delete Message   Reply w/Quote Post A Reply
When we stay in hotels, we tip daily. When we stay in t/s, we tip when the service is provided. What I remember most is that we have been personally thanked by the housekeeping staff for our tips. The "thank you's" have always been in broken English whether in New York City, Palm Springs, British Columbia, Mexico, etc.

Another lesson I learned was that housekeeping staff probably will not understand my written requests that I place next to my tip. I wrote a note stating that we needed 4 pool towels rather than 3 that were left. I also left a $5 tip by the note.
When we came back to the t/s that day, the note and the tip were still there but not the extra towel. The housekeeping staff did take the $5 tip left by my wife on the bathroom counter and yes they did make the beds and clean the bathrooms. I found the same housekeeping staff cleaning another unit and approached and asked for some more pool towells. The woman I spoke to did not understand until I pointed to the towells on the cart. She gave me 3. She had always left 3 during our first week. The second week, friends arrived to stay in the extra bedroom.

I have learned that housekeeping staff are more than willing to go the extra if they understand what it is that I want. I must make my requests to them in a fashion that they understand. In other words, I can not assume that they speak or read English. The personal touch has always worked best for me.

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geo

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Cathyb

TUG Member

Posts: 1445
From: Carlsbad, CA, USA Carlsbad Inn, Trendwest , Marriott DSV & Newp, Westin MissionHills, Whaler/Maui & PonoKai/Kauai
Registered: Dec 2000

posted 03-13-2004 16:55     Click Here to See the Profile for Cathyb   Click Here to Email Cathyb     Edit/Delete Message   Reply w/Quote Post A Reply
Thank you for the topic. Once we left a full box of items by accident that had our medicines plus a multitude of items we planned to take home. Two hours later we realized the forgotten box and called the resort. Never got any of it back. They put it all on their cleaning racks and take it home.

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rubycat33

TUG Member

Posts: 321
From: Northern CA Owner, Marriot Maui Vacation Club, Hyatt Highlands Inn, Carmel, CA, Embassy VC Lake Tahoe, CA
Registered: Dec 2001

posted 03-13-2004 20:47     Click Here to See the Profile for rubycat33   Click Here to Email rubycat33     Edit/Delete Message   Reply w/Quote Post A Reply
Yes, being able to communicate is the most important thing.

We just came back from our Highlands Inn t/s and Carmel was unusually warm this last week. I asked the maid service to leave the roman blinds down at the conclusion of her work (to keep the sun out and keep it cooler) When we returned, the maintinance staff was in the room because they had a work order the blinds wouldn't go up...

Communication is problem number one possibly in the whole world.

Problem number two is there is never an easy way to tip the people that do the work. We are out before they start, and retuen after they leave. Money left on the dresser is understandable not touched. What is one to do?

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LHARRI

TUG Member

Posts: 7
From: Townsend, Ma.
Registered: Jun 2001

posted 03-13-2004 21:41     Click Here to See the Profile for LHARRI     Edit/Delete Message   Reply w/Quote Post A Reply
The $20 upfront tip with a promise of more to come is the best idea I have heard. If you really want to make sure you get the best service, this sounds like the way to go. I bet you could cut that to $10 and get the same result.

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Cat
Moderator
TUG Volunteer

Posts: 3260
From: Now in sunny Florida!
Registered: Dec 2000

posted 03-14-2004 07:56     Click Here to See the Profile for Cat   Click Here to Email Cat     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by rubycat33:

Problem number two is there is never an easy way to tip the people that do the work. We are out before they start, and retuen after they leave. Money left on the dresser is understandable not touched. What is one to do?

Ruby, we always leave the tip money on a pillow, and it has always been taken.

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--Cat

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gretel

TUG Member

Posts: 890
From: NJ, USA
Registered: Mar 2001

posted 03-14-2004 16:24     Click Here to See the Profile for gretel   Click Here to Email gretel     Edit/Delete Message   Reply w/Quote Post A Reply
I worked in a hotel (Embassy Suites) for a few years. During that time, I worked with the housekeeping staff for a short while, who mainly did not speak English. Notes left are usually brought to a supervisor who can read them. Standard notes (3 towels please) usually are understood from repetition. A note with a simple "Thank You" and money is construed as a tip. Unopened items left behind are brought home (sometimes management does not allow this to avoid thefts).

In hotels, I leave $2-$3/day, a little more on check-out. (At 10 rooms, the maid would stand to make $20-$30 additional). In timeshares, if towel/garbage service is provided, I offer $2. If full midweek cleaning, I leave $5 (the maid would have less units in a timeshare). If you're going to tip at the beginning of your stay, ensure the maid will be assigned your room all week. Some hotels rotate or you may have a replacement cleaner on your regular's day off.

Housekeeping's pay at hotels is usually better than minimum but nothing great. Benefits in big hotels are very good though.

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--Laura

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John Cummings

TUG Member

Posts: 2178
From: Murrieta, California
Registered: Dec 2000

posted 03-15-2004 08:44     Click Here to See the Profile for John Cummings   Click Here to Email John Cummings     Edit/Delete Message   Reply w/Quote Post A Reply
One of the things that we always do is make a point of talking to our housekeepers. Both my wife and I are fluent in Spanish which helps a great deal in most cases. The house keepers have helped us immensely. They have helped us move to a better unit/room by informing us of what was avasilable and letting us look at them. This was a big help to us at our t/s stay in Sedona last Sept. and where we are staying right now in Sunnyvale. We would not have known about better rooms/units being available. Also the housekeepers leave us extra things all the time.

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John

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Tia

TUG Member

Posts: 927
From: Colorado
Registered: Dec 2000

posted 03-17-2004 17:38     Click Here to See the Profile for Tia     Edit/Delete Message   Reply w/Quote Post A Reply
I usually leave a couple dollars in a hotel where I stay overnight. For our own timeshare where there is once/week maid service I leave more ~$10 with a note saying 'for the maid'. Yes maint. fees are going up, but doubt the lowest wage earners wages are the beneficiary. I don't include left over food/booze as part of the tip.

Interesting the one resort told you to bring the left over liquor to the desk, obviously they planned to make use of it, but wonder what the housekeepers thought. BTW don't leave my tip in any kind of beer, prefer rum !

[This message has been edited by Tia (edited 03-17-2004).]

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Hawaiibarb

TUG Member

Posts: 297
From: Honolulu, HI
Registered: Feb 2001

posted 03-17-2004 18:22     Click Here to See the Profile for Hawaiibarb   Click Here to Email Hawaiibarb     Edit/Delete Message   Reply w/Quote Post A Reply
At my Pahio timeshares on Kauai, they invite us to leave unopened non-perishable food for the local foodbank. On the Mainland, I agree it's hard to always locate a foodbank, so I usually am able to leave non-perishable food at the local church I attend. No one should go hungry in our country!

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eqcmrfw
unregistered
posted 03-19-2004 10:24           Edit/Delete Message   Reply w/Quote Post A Reply
We usually tip $2-$3 per day, based on the number of days maid service is provided. Maybe a little more if the housekeeping service stood out in some way. We usually leave unopened food.

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