Author
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Topic: About The *Ask RCI* Board
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JLB TUG MemberPosts: 7189 From: Add another 2500 posts!!! Table Rock Lake, Branson. Registered Dec. 2000 Registered: Mar 2002
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posted 01-24-2003 09:57
I'm sure it's been discussed, but it would be nice if there weren't any posts allowed except between the person who poses the question and Madge.It would make it a lot easier to see which ones she hasn't addressed and would make for fewer distractions. It not that others opinions and advice are not welcome, it's just that the purpose of this board is to get answers from RCI and often the more posts a thread gets the further it gets from the original topic. If a post spurs an additional question, it could be ask as a new post. Just my cent-and-a-half worth. ------------------ JMHO JLB IP: Logged |
JLB TUG MemberPosts: 7189 From: Add another 2500 posts!!! Table Rock Lake, Branson. Registered Dec. 2000 Registered: Mar 2002
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posted 01-24-2003 11:37
A lot is going on right now, new relationships, new boards, etc., so there is bound to be a lot of innocent confusion, such as my post about the RCI Board being placed on the RCI Board. Many simply do not have the time to wade through lengthy threads or, having the time to do so, remember every comment that's been made on every one, or remember seeing a statement, but not knowing exactly where it was.For anyone that hasn't tuned in recently, they will also innocently do some things that are not quite in step. This will all dies down once the damburst of questions is answered. Is the purpose of the RCI Board to ask Madge questions and have her answer them or is the purpose to discuss questions asked by another, offering our own opinions on that topic, in addition to getting Madge's answers?? Edit: BTW, Marina, I clicked your link and all I found was someone asking the same thing and Ed offering his opinion, so the "discussion" on this question must have taken place off the board, between moderators. No big, deal, though. Just thought it made sense and would help Madge--and all of us. Obvioulsy, others have too. ------------------ JMHO JLB [This message has been edited by JLB (edited 01-24-2003).] IP: Logged |
Fern Modena TUG MemberPosts: 7601 From: Southern Nevada Registered: Dec 2000
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posted 01-24-2003 12:08
Jim, The way the BB is set up, its either no responses except from authorized people, or everyone. You can't just say "Only the poster and Madge may respond." Our board isn't set to work that way; we've explored it and its not possible. So if we do it, once the note is posted, Madge could respond, but there couldn't be any followup in the thread.Instead, what I'd like to see is more focus and less "chat." I'd also like to see folks check and see if their concern is already listed, since we have multiple threads with the same topic. In addition I'd like to urge folks not to list multiple questions/thoughts in one note...makes it difficult to answer and follow later for others. JMHO, of course. Fern ------------------ Fern Modena Timeshare-guru.com İMy words are my own, please don't use them without my permission. IP: Logged |
JLB TUG MemberPosts: 7189 From: Add another 2500 posts!!! Table Rock Lake, Branson. Registered Dec. 2000 Registered: Mar 2002
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posted 01-25-2003 07:47
Fern:I appreciate your answer. It makes sense as to why it has to be self-policing. Edit--I just went back and read the instructions on the top of the board and the way I read it, it is encouraging comments from others (other than Madge) as long as those comments pertain to RCI. So, and I have done it myself, we are getting non-RCI interpretations of RCI policy. There's already plenty of that on the other boards (which the instructions attempts to encourage--using other boards). So, why not just "encourage" all the side comments not be made at all? ------------------ JMHO JLB [This message has been edited by JLB (edited 01-25-2003).] IP: Logged |
Makai Guy Administrator TUG VolunteerPosts: 5396 From: Aiken, SC Prefer to be: Hawaii Registered: Dec 2000
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posted 01-25-2003 08:01
Sounds to me that these issues are covered pretty well in the information at the top of the page:"The sole purpose of this forum is to provide a place to enter comments and questions directly to RCI ..." ".. please stay focused and do not add idle chatter to these topics .." ".. do not tack unrelated questions onto existing topics, but rather start a new topic with a descriptive subject line." "Discussions ABOUT these topics that are not directed to RCI should be placed in other forums, such as Exchanging." ------------------ Doug Wilson, "The Makai Guy" TUG Volunteer Coordinator / BBS Administrator / Hawaii Review Manager Click here for my email address -- You might enjoy a visit to my North Shore Kauai website IP: Logged |
TTom Moderator TUG VolunteerPosts: 1312 From: Brooklyn, NY Registered: Dec 2000
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posted 01-25-2003 09:46
Perhaps we need an addition to the header which says: "Don't assume you are an expert. Your interpretation of RCI's policies has little, if anything, to do with reality. Add factual evidence, but let the interpretations come from those who know."
It appears that some people have an overly enthusiastic impression of their expertise. The problem seems to be that these boards are seen as a place to DISCUSS issues, including RCI policies, and that's not really the thrust of the RCI board. Oh well, the site is a much better place for the existence of that board, no matter how many people seem to abuse it. Tom P.S. Am I being contentious today? IP: Logged |
Fern Modena TUG MemberPosts: 7601 From: Southern Nevada Registered: Dec 2000
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posted 01-25-2003 11:14
Tom, Sounds like you do need a valium Many of us are posting our experiences, which are relevant. Your first few lines really turned me off. I am reality-based, factually based whenever I post to somebody else's problem (unless I am "amplifying the description of the problem, which I did once). I wouldn't join the thread if I wasn't. Fern ------------------ Fern Modena Timeshare-guru.com İMy words are my own, please don't use them without my permission. IP: Logged |
JLB TUG MemberPosts: 7189 From: Add another 2500 posts!!! Table Rock Lake, Branson. Registered Dec. 2000 Registered: Mar 2002
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posted 01-25-2003 11:17
There ya go, Tom. That's what I've been trying to say. Let RCI answer the RCI questions.If it's a place to get an answer from RCI, I doubt that anyone is interested in mine, or anyone else's. Gosh, I would even go as far as saying many have already seen enough of my comments about RCI, as I have already seen all I need to see from other's. MG: I appreciate what you are saying and am only saying that when you ask folks to restrict it to "comments" relating to RCI, you haven't really restricted it much at all. ------------------ JMHO JLB IP: Logged |
JLB TUG MemberPosts: 7189 From: Add another 2500 posts!!! Table Rock Lake, Branson. Registered Dec. 2000 Registered: Mar 2002
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posted 01-25-2003 11:20
Wow, diametrically opposed reactions to the same post!!!Go figure. Let's not make this personal. I'm not. I'm just saying let's let RCI have this space, without us violating it. We've been asking for that for years. ------------------ JMHO JLB IP: Logged |
Makai Guy Administrator TUG VolunteerPosts: 5396 From: Aiken, SC Prefer to be: Hawaii Registered: Dec 2000
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posted 01-27-2003 06:38
quote: Originally posted by JLB: I appreciate what you are saying and am only saying that when you ask folks to restrict it to "comments" relating to RCI, you haven't really restricted it much at all.
It is not "comments relating to RCI", it is "comments directly to RCI". Big difference. This forum is for direct communication to and from RCI, not discussion and communication among the TUG bbs community in general, as we have lots of other places for this. (Hmm.. maybe that would be a good addition to the top of the page ...) This bbs software does give us the capability of not permitting anybody but RCI (or II in the Ask II forum) and bbs administration to enter replies. Some of us were in favor of setting things up that way in the first place, but in discussions among the volunteers is was decided that would be too restrictive in that even the original poster could not enter a followup. ------------------ Doug Wilson, "The Makai Guy" TUG Volunteer Coordinator / BBS Administrator / Hawaii Review Manager Click here for my email address -- You might enjoy a visit to my North Shore Kauai website IP: Logged |
Janie Moderator TUG VolunteerPosts: 2626 From: Registered: Dec 2000
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posted 01-27-2003 07:29
Here's why I think TUGgers should chime in on these threads:RCI doesn't know how its system works in general release. No software developer does. RCI knows only how its system is SUPPOSED to work. If Madge says "This is how it works" and TUG users know that it doesn't work that way for them, I think they should speak up. How else is RCI ever going to know what they need to fix to make their policies match their performance? Ditto with policies. We all know that you can call 10 VCs and get 6 different answers. If Madge says one thing and we know that VCs are telling us another, then Madge needs to know that they need to step up training and communication of policy changes to the front-line reps. I agree that people need to read other threads before posting their own to see if an issue has already been dealt with. IP: Logged |
SydneyTugger TUG MemberPosts: 1237 From: Sydney, Australia Registered: Aug 2002
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posted 01-27-2003 22:10
Other Tuggers' input can be very helpful in qualifying, expanding and clarifying a question. I think it's a positive thing as long as it stays on track.IP: Logged |
SJU/AIFSS TUG MemberPosts: 922 From: Carolina, PR Units: Sheraton Vistana wk 52 (2)Sudwala Lodge Registered: Aug 2002
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posted 01-27-2003 22:48
This can perhaps be taken care of by addressing the question to Madge and not just an open forum. Example: Let's say if we start off by saying in our Topic MADGE, ...... (let Madge answer) and all other questions to follow from everyone else after her initial response.Now if we start by saying on the Topic anything besides addressing to Madge first... anyone with a reply could answer. IMHO. Joe ------------------ Why can't we all just get along. Hey wait a minute! don't you owe me Money? IP: Logged |