posted 02-08-2005 19:04               

It's a long story as to why they bought the timeshare in the first place, but the fact remains that they are not very good at keeping track of their points and their vacations. They really do not understand how it works. Is their any recourse they can take with this new contract? They signed it in December, 2005.

posted 02-09-2005 02:46               

My guess is that they are just stuck unless you find a kindly soul to take pity on them. My own Mother made several financial mistakes before she finally agreed to let me take things over for her. It is painful to see our parents make costly errors, but as long as they are competent, the errors are their's to make.

You might try to get one of the local television consumer advocates involved. Sometimes the attention they bring to things will cause companies to take action to avoid negative publicity.

posted 02-09-2005 08:07               

I thought as much. I may try the Better Business Bureau or the television like you said. I just feel bad that they are taken advantage like that, especially when they initially made it clear that they did not want an upgrade.