Posts: 2
From: Richmand, VA
Registered: Dec 2001

posted 04-07-2005 07:32            

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The email address I have for Dikhololo keeps bouncing back. It is the same address printed on their literature and in the contact info spreadsheet linked on the main page of the TUG S.A. board. The bad adddress I have is: dikho@mweb.co.za

Also, does anyone know when the levy is due? Thanks!

-Max-
user990023@aol.com

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Posts: 612
From: Cleveland:KCII, Sandcastle, AquaV, Shell IS
Registered: Dec 2000

posted 04-07-2005 07:52               

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I used dok@dikhololo.co.za. I paid and got a receipt (which I requested) from Judy@dikhololo.co.za. No week deposited yet, though. Anita

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Posts: 13
From: Forest Grove, Oregon
Registered: Jul 2002

posted 04-09-2005 09:06               

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5-O,
Same problem here. I bet I've sent 20 emails with card numbers and they keep bouncing back! Does anybody know what to do next???

Big Fish

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Posts: 978
From: NC - Owner: San Luis Bay Inn, Sandcastle (P'town), Beach House, Dikhololo, Sudwala
Registered: Dec 2000

posted 04-09-2005 12:11            

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You could try faxing, which is safer anyway for credit card #'s. The fax # in my records is 011-2712-277-9003.

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Posts: 70
From: Richmond, VA, USA
Registered: Aug 2002

posted 04-11-2005 06:38            

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Judy hooked me up...although RCI still hasn't deposited my week...I wish Tony was back!

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Owner: 2BR Champagne Sports Resort, South Africa; 4BR Dikhololo, South Africa

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Posts: 53
From: Manila, Philippines
Registered: Dec 2000

posted 04-11-2005 18:51            

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if you have already a booking reference no. which dihololo will give you to confirm the spacebank, then try to contact thespecialists@rci.co.za

this is the email that rikap@dikhololo.co.za replied when i was asking why there was no spacebank in my rci account yet.

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Posts: 7661
From: Southern Nevada
Registered: Dec 2000

posted 04-13-2005 10:26               

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I emailed thespecialists with a CC: to Rika yesterday about 10AM PDT. I had an email from thespecialists waiting for me this morning, stating that Rika had contacted them and they had deposited my weeks. And yup, they are there. That's what it takes I guess.

I didn't need the confirmation number from the payment. I checked my credit card to see when the maintenence had been paid and then indicated that date to Rika in my email.

Fern

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Fern Modena
İMy words are my own, please don't use them without my permission.

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Posts: 384
From: PA
Registered: Dec 2000

posted 04-14-2005 05:59               

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Fern, I just tried your suggestion and my mail to The Specialists bounced back...

Your message
Subject: "Spacebanking of Dikhololo week "
could not be delivered to some or all of the intended recipients.

User - (550 Rule imposed mailbox access for thespecialists@rci.co.za refused)

Did I get the address correct?

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Jim

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Posts: 7661
From: Southern Nevada
Registered: Dec 2000

posted 04-15-2005 09:36               

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That's the right email...maybe their access was down or something, try again. Better to try the first part of the week, cause by the time you read this, it will be after business hours on the weekend in South Africa.

Fern

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Fern Modena
İMy words are my own, please don't use them without my permission.

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Posts: 73
From: Twin Cities, Minnesota US
Registered: Feb 2003

posted 04-15-2005 20:33               

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I'm still working on getting my Dikoholo weeks to show up in my account. I was excited when finally after lots of emails someone sent me a reply acknowledging that they had recieved my fax and processed my payment. Then I was even more excited when I got a confirmation that my weeks should be available for exchange - the info included dates and unit numbers.

I thought I was good to go but no weeks showed in my account.

I called the US RCI number and they said they could "see" the weeks and could deposit them if I gave them dates and unit#. I did. Again, I thought I was good to go.

Three weeks later, still no weeks to exchange in my online account. They show up but in a category of "confirming with your resort" or something similar.

RCI US cannot help me. I called them and they said it is a hold up in South Africa because they operate separately. What do I do???

[This message has been edited by annetteterry (edited 04-17-2005).]

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