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Author	Topic: Interval International -- Ask Craig
jayhstein TUG Member Posts: 3 From: new york, N.Y. Registered: NOV 2002	posted 11-21-2002 09:08 Craig can u tell me if I can exchange thru II, if I purchase a RESALE at Aviara. ------------------ JS
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-21-2002 14:29 I am not aware of anything that would prevent you from doing so. quote: Originally posted by jayhstein: Craig can u tell me if I can exchange thru II, if I purchase a RESALE at Aviara. ------------------ Craig Urbine Vice President Member Services Interval International
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-21-2002 14:32 Yes, we would notify all inbound exchange guests. The change shouldn't affect your trading power as it is determined by the specific resort. In this case, the Marriott name will not be associated but everything else remains the same. The main difference is you will no longer be able to participate in the Marriott internal exchange program. quote: Originally posted by MarTN: Dear Craig, I don't know if you've heard -- Marriott is dropping the HHI resorts of Swallowtail and Spicebush as of 12/31/2003. I had already decided to do a request first for 2004 and just use my unit if the exchange didn't come through. I try to be an honest person, however, and I worry that someone will be upset if they match with my unit in 2003 and arrive in 2004 to find out that it's not a Marriott anymore. I think, previously, Swallowtail and Spicebush guests could attend some activities at the other M properties. Will II make sure that incoming guests understand the situation? I don't suppose there's any way of knowing how much our trading power will drop when the big M is gone from our name??? ------------------ Craig Urbine Vice President Member Services Interval International
CherylH TUG Member Posts: 43 From: Des Moines, IA: Own Ocean Landings@CocoaBch FL, Redington Ambassador FL, TownCenter at Jackson Hole WY, 4 Winds of Longboat Key FL, Mariners Pointe TN Registered: DEC 2000	posted 11-21-2002 18:19 Craig, I have a banked week that is about to expire. Is there anyway to get the expiration date extended? I understand that it is not possible to transfer this week to someone else as a deposit to use for an exchange. Is that right? My only option is to find a vacation before the expiration date, or let it pass? thanks Cheryl ------------------ Cheryl H
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-21-2002 19:18 You can extend it by one year on a flexchange basis for $69. We are not able to transfer a deposit fron one membership to another. Another option would be to transfer the confirmed exchange via a guest certificate. quote: Originally posted by CherylH: Craig, I have a banked week that is about to expire. Is there anyway to get the expiration date extended? I understand that it is not possible to transfer this week to someone else as a deposit to use for an exchange. Is that right? My only option is to find a vacation before the expiration date, or let it pass? thanks Cheryl ------------------ Craig Urbine Vice President Member Services Interval International
MissSunbeam TUG Member Posts: 92 From: Clinton Twp. Mi Registered: DEC 2000	posted 11-22-2002 07:08 Craig, sorry I posted in the wrong area previously, but my question is, how does II determine a red week, yellow week, green week. I was negotating for a week 14 at a golf resort in NC and then find out, II has week 14 as yellow. I was shocked. This is prime golfing season and RCI starts their red weeks at week 12 at this same resort. What gives?
Yoshiman TUG Member Posts: 62 From: Registered: JUN 2002	posted 11-23-2002 15:56 Craig, I have some serious misgivings about the information I was given by one of your supervisors. We recently purchased a Marriott timeshare this fall. When Marriott deposited our fixed week with Interval they set up a new account for the deposit, rather than using our old II account number which we have had for 8 years. When I called to ask that the accounts be consolidated into one, I was told that this couldn't be done. At this point I asked to speak to a supervisor, and was told that he could transfer my Marriott deposit to my old account, but that I would be given an accomodation certificate for my deposited week, which he proceeded to do. He told me not to worry that it was a "replacement week" even though it appears as an accomodation certificate on my account. I asked how I would know that this certificate is equal in trading power to my Marriott week that I had deposited, and he said I would just have to accept his word. This accomodation certificate now appears in my old account, and I put in a pending request. How do I know that this request receives the Marriott 21-day trading priority and do I receive additional priority since my deposit was made more than 10 months out? Can you give me some assurance that this is true? Somehow an accomodation certificate does not seem equal to a Marriott deposited week.
GrayFal TUG Member Posts: 2334 From: The Hamptons, NY Registered: AUG 2001	posted 11-24-2002 14:40 Hi Craig, What is the # of resorts members can trade into? How many member resorts does II have? Thanks ------------------ Pat "Life is what happens to you while you're busy making other plans...." John Lennon
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-25-2002 09:53 The color code designations are determined based on the demand indicators provided by the resort. quote: Originally posted by MissSunbeam: Craig, sorry I posted in the wrong area previously, but my question is, how does II determine a red week, yellow week, green week. I was negotating for a week 14 at a golf resort in NC and then find out, II has week 14 as yellow. I was shocked. This is prime golfing season and RCI starts their red weeks at week 12 at this same resort. What gives? ------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 11-25-2002).]
Born2Travel TUG Member Posts: 268 From: Oregon, Owner Kuleana Club, (2) Worldmark, Seapointer, S.A., Foxrun (3), Glenmore Sands, SA, Sudwala, SA, Sandpiper-OR Coast Registered: JUN 2001	posted 11-25-2002 10:34 quote: Originally posted by CraigU: The color code designations are determined based on the demand indicators provided by the resort. Are they reviewed annually?
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-25-2002 13:16 There is not a fixed review period. quote: Originally posted by Born2Travel: Are they reviewed annually? ------------------ Craig Urbine Vice President Member Services Interval International
DougKaya TUG Member Posts: 1269 From: Concord, CA Kauai-Marriott Marriott-Marbella Mount Amanzi Registered: DEC 2000	posted 11-25-2002 20:32 Hi Craig ! We own a Marriott week in Europe. The sales rep said that owners of European resorts are given "priority" when trading into Europe via II. Was he pulling our leg ? Second Question: You replied that a deposited week can be extended for 1-year for $69 on a "Flexchange" basis. What does this mean in laymen's terms ? Thanks, Doug [This message has been edited by DougKaya (edited 11-25-2002).]
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-26-2002 04:14 Marriott owners are given a priority, over non Marriott owners, for all of their properties. There is not a specific priority for European resorts for Marriott owners who own there. Flexchange basis means that you can request dates no more than 59 days in advance of occupancy. quote: Originally posted by DougKaya: Hi Craig ! We own a Marriott week in Europe. The sales rep said that owners of European resorts are given "priority" when trading into Europe via II. Was he pulling our leg ? Second Question: You replied that a deposited week can be extended for 1-year for $69 on a "Flexchange" basis. What does this mean in laymen's terms ? Thanks, Doug [This message has been edited by DougKaya (edited 11-25-2002).] ------------------ Craig Urbine Vice President Member Services Interval International
Lorraine TUG Member Posts: 126 From: Newport Beach, Ca. Registered: DEC 2000	posted 11-26-2002 04:16 Dear Craig, Thank you for helping all of us. I want to go to a family reunion in August in Poipu, Kauai. Would a Thanksgiving week at Marriott Desert Springs be a good trade? I've had my request in for a year. Ned and Lorraine Leavitt. Thank you.
gthorson unregistered TUG Member Posts: 126 From: Newport Beach, Ca. Registered: DEC 2000	posted 11-26-2002 22:13 If I purchase a Westgate Villas unit in Orlando, will I be prohibited from purchasing Getaways in Orlando? I believe Westgate requests a regional block in exchanging, but I need to know if it also applies to the purchase of Getaways. Thanks! ------------------ Greg in Morris, MN
Heather TUG Member Posts: 512 From: Canada Registered: DEC 2000	posted 11-27-2002 16:56 Hi Craig, Is the Exchange History page still available? Perhaps it's right in front of me and I'm just overlooking it--or is it gone? Thanks
EdB TUG Member Posts: 7145 From: Arizona Registered: DEC 2000	posted 11-27-2002 17:03 quote: Originally posted by Heather: Is the Exchange History page still available? Perhaps it's right in front of me and I'm just overlooking it--or is it gone? After logging in, look at the left side of the screen. Exchange History is the third choice in the blue bar on the left. Ed ------------------ Ed -- Visit my Web site
Heather TUG Member Posts: 512 From: Canada Registered: DEC 2000	posted 11-27-2002 19:39 Thanks Ed & Pat, I had only been looking at the top of the page. Found it now! Heather
SJU/AIFSS TUG Member Posts: 922 From: Carolina, PR Units: Sheraton Vistana wk 52 (2)Sudwala Lodge Registered: AUG 2002	posted 11-27-2002 21:13 Hi Craig, I really hate to beat a dead horse with this issue but if it was talked about, I missed it completely. So that I may truly understand II's concept of trading into another Resort I will inquiry some info if possible. I currently own a 2bd sleeps6/8 max. Now when I go to the II site and look for a trade for with what I own sometimes I see 1, 2 or 3 bdrms available. Now,am I obligated to trade into a 2bdrm 6/8 or into a lesser room? As I have indicated I see what is available at the II site and sometimes see 3bedrm available for the timeframe I am looking for as well. Am I allowed to choose this 3bdrm or not? Just curious as RCI allows one to trade into a 3bdrm only if the unit is available upon request. Thanks Joe [This message has been edited by SJU/AIFSS (edited 11-27-2002).]
ghenryl TUG Member Posts: 43 From: DE Registered: AUG 2002	posted 11-29-2002 10:35 quote: Originally posted by gthorson: If I purchase a Westgate Villas unit in Orlando, will I be prohibited from purchasing Getaways in Orlando? I believe Westgate requests a regional block in exchanging, but I need to know if it also applies to the purchase of Getaways. Ditto for Cypress Pointe 1? How does 1 in 4 rule affect an owner at CP1? Also, the current owner belongs to VRI only. I believe CP1 can trade through RCI or II as well. What can II offer that RCI can't and can I as a resale purchaser join II? thanks...george
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-29-2002 15:17 Getaways are not subject to the geograpghical restriction. quote: Originally posted by gthorson: If I purchase a Westgate Villas unit in Orlando, will I be prohibited from purchasing Getaways in Orlando? I believe Westgate requests a regional block in exchanging, but I need to know if it also applies to the purchase of Getaways. Thanks! ------------------ Craig Urbine Vice President Member Services Interval International
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-29-2002 15:18 It is on the left side of the screen in a ble bar. quote: Originally posted by Heather: Hi Craig, Is the Exchange History page still available? Perhaps it's right in front of me and I'm just overlooking it--or is it gone? Thanks ------------------ Craig Urbine Vice President Member Services Interval International
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-29-2002 15:19 If you can see it, you can book it. quote: Originally posted by SJU/AIFSS: Hi Craig, I really hate to beat a dead horse with this issue but if it was talked about, I missed it completely. So that I may truly understand II's concept of trading into another Resort I will inquiry some info if possible. I currently own a 2bd sleeps6/8 max. Now when I go to the II site and look for a trade for with what I own sometimes I see 1, 2 or 3 bdrms available. Now,am I obligated to trade into a 2bdrm 6/8 or into a lesser room? As I have indicated I see what is available at the II site and sometimes see 3bedrm available for the timeframe I am looking for as well. Am I allowed to choose this 3bdrm or not? Just curious as RCI allows one to trade into a 3bdrm only if the unit is available upon request. Thanks Joe [This message has been edited by SJU/AIFSS (edited 11-27-2002).] ------------------ Craig Urbine Vice President Member Services Interval International
CraigU TUG Member Posts: 2331 From: Miami, Florida USA Registered: JUN 2002	posted 11-29-2002 15:21 We do not have a 1 in 4 rule. I'm not here to make comparisons between companies. Maybe the other TUGgers will provide input. quote: Originally posted by ghenryl: Ditto for Cypress Pointe 1? How does 1 in 4 rule affect an owner at CP1? Also, the current owner belongs to VRI only. I believe CP1 can trade through RCI or II as well. What can II offer that RCI can't and can I as a resale purchaser join II? thanks...george ------------------ Craig Urbine Vice President Member Services Interval International
cindir4 TUG Member Posts: 1777 From: Bismarck,N.D TownCenter at Jackson Hole, week 25, Marriott Harbour Pointe, week 27 Registered: JUN 2001	posted 11-30-2002 07:50 Craig, Could you answer a question a few of us have? I was looking with my bonus cert for Orlando in Jan 2003. Checking for Dec. 2002 I was able to see all kinds of Marriotts as possible exchanges. In Jan. I couldn't see one. Other people checking with their bonus certs could see the Jan. Marriotts (not all of them were using Marriotts to check). We don't quite understand why this would happen. It can't be strictly a trade power issue, since I could see them in Dec. and Jan is still within the 59 day window. ------------------ Cindi

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