Author
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Topic: Beware Westin Owners!
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bhurley902 TUG MemberPosts: 820 From: hoboken, nj, usa Registered: May 2003
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posted 08-20-2004 16:46
I have resale weeks in my personal (non-corp) account and must call the regular Starwood (not II) number to deposit. The deposit is credited "real time" while you're on the phone with Starwood. They have always deposited the same resort, but on at least one occasion they refused to deposit a week I had previously reserved -- a holiday week, so I wasn't surprised, or even disappointed, since I would want that week to be available if I wanted to use it. They definitely choose the week, but I have no complaints so far ... calling early and asking nicely has probably helped. The first time I deposited my Cascades unit, they tried to deposit an October week. I asked if they had anything better, like a March week, and *poof,* a March week appeared in my account. The March week got me a Harborside week, when a summer week wouldn't.I haven't done it, but I think an SFX deposit would allow me to deposit a week I had previously reserved. IP: Logged |
dbmMayer TUG MemberPosts: 1955 From: Northern CA Owner: Westin Ka'anapali & Sheraton Desert Oasis Registered: Jul 2003
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posted 08-20-2004 20:19
quote: Originally posted by bhurley902:
I haven't done it, but I think an SFX deposit would allow me to deposit a week I had previously reserved.
That's correct. With SFX you reserve your Starwood week of choice for yourself, and then deposit it with SFX.
------------------ Denise IP: Logged |
seenett TUG MemberPosts: 931 From: Oregon , USA Owner: BeachPlace; Foxrun; Westin Kierland Registered: Jan 2001
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posted 08-22-2004 13:46
quote: Originally posted by rfb813: ... If the exchange trading power is not diminished why are you concerned....
That's part of the problem - trading power is most certainly diminished in this case. In my conversation with Starwood they acknowledged this. What Starwood owners need to know is that they must request a trade as early as possible in order to be assigned one of the better trading weeks. ------------------ Chris IP: Logged |
pdt TUG MemberPosts: 7 From: Registered: Aug 2004
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posted 08-24-2004 08:15
All right...now I am really confused. This info is coming in handy, but I need to make sure I understand it as I am on the cusp of "taking the plunge" on a 2BR Del. Island view at the Westin Villas in Maui. The whole trade process is of huge imporance to me otherwise I would have gone for an ocean view.What is the difference between "voluntary" and "mandatory"? What is SFX? I was told by my sales guy that to trade with II you would go through Starwood. You give Starwood a selection of weeks and locations that are suitable for you (they need a selection as a prioritized list in case some weeks or locations are not available). They then tell you what they can arrange and you either agree or not. If you do not want what they find, then you do not lost your week. The way it was explained to me is that nothing happens until you agree to it. Also...am I correct in thinking that the main advantage (if there is one) to paying the more expensive developer price is the ability to convert to Starpoints for hotel use? Are there any other "advantages" to buying directly from Starwood? IP: Logged |
seenett TUG MemberPosts: 931 From: Oregon , USA Owner: BeachPlace; Foxrun; Westin Kierland Registered: Jan 2001
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posted 08-24-2004 08:43
Welcome to TUG. A few of your answers can be found on TUG's "advice" section - just click the link at the top of this page, then scroll down to the "Starwood" article. You can also find it http://www.tug2.net/advice/Starwood_Vacation_Network.htm What your sales rep told you is basically true. As a Starwood owner, you call Starwood to trade your week through II. Starwood controls all the weeks and they have a "master account" with II that they moves weeks in and out of depending on their inventory - they also assign weeks to your I account if you want to trade. Most other non-Starwood timeshare programs do not use the developer as a middle man. For example if you own at a Marriott resort you can call Marriott and reserve the week you want. Then you can either use it yourself or call II and deposit that specific week into your account. This is the "traditional" way of trading - many of us are just learning that Starwood does it differently. As to which "view" you but at Ka'anapali, that only matters when you use your week yourself. When trading either with StarOptions or with II, the view makes no difference, and people trading in to Ka'anapali will almost certainly get a lesser view. ------------------ Chris IP: Logged |
Maz TUG MemberPosts: 2757 From: Scottsdale,Arizona Registered: Dec 2000
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posted 08-24-2004 09:26
quote: Originally posted by pdt: All right...now I am really confused. This info is coming in handy, but I need to make sure I understand it as I am on the cusp of "taking the plunge" on a 2BR Del.
Before you take the plunge...Check out resales...Even if it only saves you $5000-$7000 its worth it! ------------------ My Website Westin St. John Marriott Park City Sunterra-Scottsdale Oregon Coastal Fairfield Points Worldmark/Trendwest Punta Mita,Mx.(Non-Timeshare) IP: Logged |
pdt TUG MemberPosts: 7 From: Registered: Aug 2004
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posted 08-24-2004 10:03
Yes...I have read and re-read Chris Nettleton's article several times and it has been very helpful. On the surface it seems as if it can be a big convenience having Starwood handle the II process. I have a friend who is a Mariott owner and he says dealing directly with II is a big pain. I have looked at this a number of ways and really put a lot of research into it. It seems the Hawaii location combined with the tradability makes it a somewhat sensible buy. I am also speculating that Starwood owners will have some kind of special opportunity for the new resort next door. I do have concerns about the highway noise of the Villas location and the seemingly excessive maintenance fees (approx $1500-$1600/year). I did read about some other timeshare resorts and concerns about units showing wear and age. In the past Mmy sales rep has told me that included with the annual fees each unit will be completely reoutfitted (new furniture, beds, carpet, maybe appliances too) every 3 years. If that is true that would make a bit more sense. [This message has been edited by pdt (edited 08-24-2004).] IP: Logged |
OCsun TUG MemberPosts: 229 From: Forest Hill, MD - Westin St. John; Aruba Surf Club Registered: May 2003
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posted 08-24-2004 15:55
Hi fellow tuggers . . . I am back from the beach and ready to TUG! For those new to Starwood Ownership there is something else you need to know regarding your SVN membership. The $99 SVN fee included on my annual maintenance bill, automatically sets up my membership with II. My II membership is considered a "corporate membership" which also means you can not add none Starwood properties to your II membership. I discovered this when I purchased a Marriott property and found I had to purchase another, (yes two memberships) with II if I wanted to trade my Marriott property.TUGGIN it sure feels good! IP: Logged |
dbmMayer TUG MemberPosts: 1955 From: Northern CA Owner: Westin Ka'anapali & Sheraton Desert Oasis Registered: Jul 2003
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posted 08-24-2004 16:20
quote: Originally posted by pdt:
What is the difference between "voluntary" and "mandatory"?
These terms are referring to the SVN trading value (StarOptions) of Starwood RESALES. It doesn't affect you if you are buying from the developer. If you buy a RESALE at a VOLUNTARY resort, you don't get to trade within the Starwood system, but you can still trade with II or another exchange Co. If you buy a RESALE at a MANDATORY resort, you do get to exchange within the Starwood System. As I recall, the mandatory resorts include: Ka'anapali, Harborside, St. John, Sheraton Vistana Villages, and Kierland. See Chris' Starwood report on the advice page for more details. quote: Originally posted by pdt:
What is SFX?
SFX is the abbreviation for the San Francisco Exchange Co. It is an independent exchange Co. that only accepts deposits of higher end TS properties. We use SFX and like them a lot. There are also other Ind. exchange companies. quote: Originally posted by pdt:
Also...am I correct in thinking that the main advantage (if there is one) to paying the more expensive developer price is the ability to convert to Starpoints for hotel use? Are there any other "advantages" to buying directly from Starwood?
I own at Ka'anapali and I would never convert to hotel points (StarPoints.) My TS has far more value as an exchange or a rental. If I converted my 2 bdm. unit to Starpoints, I would only get enough Starpoints (80K) for 8 nights in a level 4 Starwood hotel (10K a night) - like the Westin Maui or Sheraton. After what I paid originally, plus my yearly MF, that is hardly a good deal. But, I could deposit it with SFX and get 3 or 4 weeks back, or I could split up the two sides and stay on Maui for 2 weeks, or I could rent it, or I could exchange it for one of the hard to get Starwood properties, and get a lot more value for my investment. Let's say you pay $47,000 for your unit and then pay a MF of $1,300 a year and then exchange it for points for a 8 nights in a hotel room. I can get the same room on Priceline for $1,300 and not pay $47,000 up-front. I think that the only advantage to buying from the developer is the ability to trade within the Starwood system for difficult to get places like Ka'anapali, Harborside and St. John. We are happy with the TS we bought from the developer, and we've even bought another Starwood week at another resort since then - but the 2nd week we bought resale for a fraction of the original developer's price. There is a post on the Hawaii board right now from a guy that wants to sell his Ka'anapali TS - you could email him or email me if you want to know what he is asking. http://www.tug1.net/tugbbs1/Forum14/HTML/002966.html (JMHO) ------------------ Denise [This message has been edited by dbmMayer (edited 08-24-2004).] IP: Logged |
pdt TUG MemberPosts: 7 From: Registered: Aug 2004
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posted 08-24-2004 19:54
Thank you for the information...it will come in handy.IP: Logged |
pulleybone TUG MemberPosts: 6 From: Registered: Jan 2004
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posted 09-23-2004 21:33
Can you tell me where to find Chris Nettleton's advice page?IP: Logged |
seenett TUG MemberPosts: 931 From: Oregon , USA Owner: BeachPlace; Foxrun; Westin Kierland Registered: Jan 2001
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posted 09-23-2004 22:38
At the top of this page, on the red bar, click "Advice". Scroll down to "Clubs and Multi-Resorts". You will see it listed as "Starwood Vacation Network". By the way, I need to update it based upon the new trading information discussed in this thread. ------------------ Chris [This message has been edited by seenett (edited 09-23-2004).] IP: Logged |