Author
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Topic: Interval International--Ask Craig
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 16:37
The code is LEH. I cannot make comments on trade power. Currently, I do not see any offers for bonus certificates for deposited weeks.On the South Africa issue, we do not have a significant amount of trading activity in this market. Therefore, I am unable to answer the question based on facts. It is my pleasure to participate on TUG. I am VERY interested in the discussions on these boards. quote: Originally posted by bigeyes1: First of all, I am not an II member, YET. I am in the process of purchasing a 1 bdr. (5/4) Week 26 at Lehigh Resort Club in Lehigh Acres, FL. The current owner of this week has just notified me to say LRC have just become dual affiliated. Do you happen to know what the code is for this resort? I have looked at II's website and didn't find anything there. Secondly, do you think this particular week would be considered high demand through II? Do you think it would qualify for a Bonus Week? How is this determined, by the way. Thirdly- This is completely unrelated with the other questions. I own two South Africa resorts which are affiliated through RCI. What is your opinion about the South Africa resorts which are affiliated through II? I don't know if you have heard or not, but South Africa resorts trades pretty well through RCI. From your personal experience, how do the South Africa resorts trade through II? Last, but certainly not least- Welcome Aboard- Tug Member! Thank you so much for your time.
------------------ Craig Urbine Vice President Member Services Interval International
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 16:38
If you are a five star member, you should see the five star designations when looking at the resort directory through the members only section of the site. quote: Originally posted by GinGin: Ed and Craig, we own two 5 star II affiliated units, but I've never seen a star by them in my account.
------------------ Craig Urbine Vice President Member Services Interval International
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 16:49
There are fractional properties that are already affiliated with Interval. Therefore, the answer is yes you could. Why don't you ask, other than a nice marketing piece, what A & K will do for you? A & K doesn't have an exchange system. I wonder where these transactions will be processed. quote: Originally posted by KenK: Craig: If we (as any Tugger- or even me ) are ever able to own a quarter share, will we be able to use II or an II unit to exchange? We were at Trapp Family in Mar., and the sales person said the quarter shares would probably be traded by Abercrombie & Kent (thanks Ed- for the name ). He stated that is a unit (or cotracted) by RCI.
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-15-2002).]
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plreid unregistered TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 17:22
Hey Craig,I'm a five star member, but guess what, I don't see anything because I live in Oz. Still trying to convince my spouse to move to the U.S. so that we can have access to II exchanging online but no luck as yet. At this rate, I fear that my initial 3 year membership with II will expire by the time us Aussies have accesss to II online. It's OK take your time, I don't mean to give you a hard time or b...h about this. and Of course you don't own timeshare, you have your own vacation home right? p.s. Big hearty WELCOME to TUG quote: Originally posted by CraigU: If you are a five star member, you should see the five star designations when looking at the resort directory through the members only section of the site.
[This message has been edited by plreid (edited 08-15-2002).]
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 17:46
It will definitely be before your membership expires but we look forward to you moving to the U.S. quote: Originally posted by plreid: Hey Craig,I'm a five star member, but guess what, I don't see anything because I live in Oz. Still trying to convince my spouse to move to the U.S. so that we can have access to II exchanging online but no luck as yet. At this rate, I fear that my initial 3 year membership with II will expire by the time us Aussies have accesss to II online. It's OK take your time, I don't mean to give you a hard time or b...h about this. and Of course you don't own timeshare, you have your own vacation home right? p.s. Big hearty WELCOME to TUG [This message has been edited by plreid (edited 08-15-2002).]
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-15-2002).] [This message has been edited by CraigU (edited 08-15-2002).]
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Fletch TUG MemberPosts: 1859 From: Fl - OWNER:: Dik, Mt Amanzi (2), Marriott Canyon Villas, Royal Solaris - Villa Del Palmar- Puerto Vallarta Registered: DEC 2000
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posted 08-15-2002 17:50
I understand
quote: Originally posted by CraigU: I can't answer this question as it may appear I am "promoting" a particular developer. It is possible I'm not an owner.
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pwrshift TUG MemberPosts: 2764 From: Toronto Registered: DEC 2000
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posted 08-15-2002 19:07
quote: Originally posted by CraigU: I...It is possible I'm not an owner.
Why would you own when you can get a getaway cheaper than the annual maintenance an owner pays? Brian ------------------ Those who dream most, do most.
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-15-2002 19:28
I know....I should go to that military site. quote: Originally posted by pwrshift: Why would you own when you can get a getaway cheaper than the annual maintenance an owner pays? Brian
------------------ Craig Urbine Vice President Member Services Interval International
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Fern Modena TUG MemberPosts: 7601 From: Southern Nevada Registered: DEC 2000
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posted 08-15-2002 21:14
Welcome, Craig! Of course, you've always been welcome here, but its nice to see you became a member. Now you can peek at our Reviews & Ratings, too Fern Modena quote: Originally posted by CraigU: Please note, I am now a member.
------------------ Fern Modena TUG Volunteer and Bulletin Board Manager Timeshare-guru.com İMy words are my own, please don't use them without my permission.
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Fern Modena TUG MemberPosts: 7601 From: Southern Nevada Registered: DEC 2000
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posted 08-15-2002 21:18
Craig, I own at Lehigh also. With RCI, there is a "VRI Preference," where deposits from other VRI resorts are held for only other VRI owners for 30 days, and only then, if not taken, put into the general pool. Is there any such preference with II?TIA, Fern Modena ------------------ Fern Modena TUG Volunteer and Bulletin Board Manager Timeshare-guru.com İMy words are my own, please don't use them without my permission.
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arfie TUG MemberPosts: 362 From: Harbor City, CA, US Registered: DEC 2000
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posted 08-15-2002 21:53
Hello Craig:I still have that old problem of Note: Your request is being delayed due to momentary high volume of requests, please try again in 90 seconds. It always seems to happen to me after I do a couple of "shops" with one of my weeks. I get locked out and can't do anything without getting the above message. Is this soon to be fixed? I like everything else, when it works! Andy [This message has been edited by arfie (edited 08-15-2002).]
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JeffW TUG MemberPosts: 1564 From: Philadelphia Registered: DEC 2000
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posted 08-15-2002 22:36
I see a lot of the 'delayed' messages usually between 12:30a - 2:00a EDT. Any chance it's maybe due to II doing a bulk update of their availability database?Jeff
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-16-2002 04:27
No. quote: Originally posted by Fern Modena: Craig, I own at Lehigh also. With RCI, there is a "VRI Preference," where deposits from other VRI resorts are held for only other VRI owners for 30 days, and only then, if not taken, put into the general pool. Is there any such preference with II?TIA, Fern Modena
------------------ Craig Urbine Vice President Member Services Interval International
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-16-2002 04:29
Availability is "real time". Therefore, bulk updates are not necessary. However, we do back up the system between those hours. quote: Originally posted by JeffW: I see a lot of the 'delayed' messages usually between 12:30a - 2:00a EDT. Any chance it's maybe due to II doing a bulk update of their availability database?Jeff
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-16-2002).]
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MikeS TUG MemberPosts: 2182 From: Ont., Cda Registered: DEC 2000
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posted 08-16-2002 13:29
Craig,There is a lengthy article in Toronto's Globe & Mail, (which I am sure you don't read) about several shared ownership projects in Ontario. Hope you can read the article at Vacation & Leisure - Cottaging without the toolbox At least two of these projects (Muskoka Sands and Chandler Point) are affiliated with RCI and at least one with II. Can you tell us if you expect to affiliate the other resorts with II ? My second point is this: Shared ownership involves a purchase of a larger block of weeks, say at least five, possibly ten or more. Of course, as we all know, all weeks in such a package are not equal. One would expect the owners to show definitive preference for summer and, say, Chrismas-New Year weeks and to try and bank the other, off-season weeks. Would II permit this arrangement and accept ANY week ? Do you have affiliated resorts using similar shared ownership concept where II accepts only some seasonal weeks, but not other off=season weeks. What are the factors that determine which weeks would be "tradeable" and which not acceptable ? Mikes Edited link so that page doesn't auto-widen. M.K. [This message has been edited by Marina_K (edited 08-16-2002).]
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DougKaya TUG MemberPosts: 1269 From: Concord, CA Kauai-Marriott Marriott-Marbella Mount Amanzi Registered: DEC 2000
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posted 08-18-2002 15:55
Hi Craig I received two conflicting answers to the same question Perhaps you'd be willing to give us II's position. What will a 1-BRRM (Lock-out) Marriott-Kauai week "pull" at Marriott Ko'Olina ??? One salesman said it'll pull a "complete" unit (considered 2-bdrm but similar to Kauai's 1-bdrm lockout)... Another salesperson said it'll only pull the "studio" side (no kitchen) of "full" unit Thanks for your consideration. Doug
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Tori TUG MemberPosts: 477 From: Texas Registered: DEC 2000
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posted 08-18-2002 15:59
Craig,I have been running seaches online and I have noticed I can never see any Disney (HHI or Orlando) more than 6 months out. Does II hold Disney properties until 6 months from check in date or is this just a coincidence? Thanks Tori
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-19-2002 05:04
You are limited to the same size unit when searching online. I.I. reserves the right to upgrade in unit size when processing a pending vacation request. So the short answer is yes. quote: Originally posted by DougKaya: Hi Craig I received two conflicting answers to the same question Perhaps you'd be willing to give us II's position. What will a 1-BRRM (Lock-out) Marriott-Kauai week "pull" at Marriott Ko'Olina ??? One salesman said it'll pull a "complete" unit (considered 2-bdrm but similar to Kauai's 1-bdrm lockout)... Another salesperson said it'll only pull the "studio" side (no kitchen) of "full" unit Thanks for your consideration. Doug
------------------ Craig Urbine Vice President Member Services Interval International
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-19-2002 05:06
There isn't any time restriction. Therefore, this must be coincidence. quote: Originally posted by Tori: Craig,I have been running seaches online and I have noticed I can never see any Disney (HHI or Orlando) more than 6 months out. Does II hold Disney properties until 6 months from check in date or is this just a coincidence? Thanks Tori
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-19-2002).]
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carolinept TUG MemberPosts: 297 From: PA Owner: Marriott's Waiohai Resort, HI Registered: JUL 2002
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posted 08-19-2002 10:30
Craig, I hope this is ok to do, and if not I apologize. I started a thread in the Exchange section with a question about II's exchange fee policy, and rather than repost it on this thread could I ask you to take a look at it and comment when you get the chance?I appreciate your time. Caroline
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-19-2002 11:10
No need to apologize. I've answered the question on that thread. quote: Originally posted by carolinept: Craig, I hope this is ok to do, and if not I apologize. I started a thread in the Exchange section with a question about II's exchange fee policy, and rather than repost it on this thread could I ask you to take a look at it and comment when you get the chance?I appreciate your time. Caroline
------------------ Craig Urbine Vice President Member Services Interval International
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Luvmypt TUG MemberPosts: 475 From: DuBois, PA Owner -- Aruba Marriott Ocean Club, 2 BR, Gold ; Marriott Ocean Club, 1BR, Gold Registered: FEB 2002
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posted 08-19-2002 11:23
Hi Craig,If I'm limited to the same size unit when searching online then how come I get mostly studios when I search with my 1BR Aruba Marriott with full kitchen? Also is there a way to block studios from showing up? Thanks. Don
quote: Originally posted by CraigU: You are limited to the same size unit when searching online. I.I. reserves the right to upgrade in unit size when processing a pending vacation request. So the short answer is yes.
------------------ Hold a true friend with both hands
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-19-2002 11:42
Deleted as a subsequent post better explains our position. quote: Originally posted by Luvmypt: Hi Craig,If I'm limited to the same size unit when searching online then how come I get mostly studios when I search with my 1BR Aruba Marriott with full kitchen? Also is there a way to block studios from showing up? Thanks. Don
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-19-2002).] [This message has been edited by CraigU (edited 08-19-2002).]
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Luvmypt TUG MemberPosts: 475 From: DuBois, PA Owner -- Aruba Marriott Ocean Club, 2 BR, Gold ; Marriott Ocean Club, 1BR, Gold Registered: FEB 2002
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posted 08-19-2002 12:20
Craig,I guess I should have stated in the other post that I was using a party of 4 to search for an exchange with and it was this setting I was getting all the studios. The same thing happens when I use a party of 6 to search with my 2BR. Instead of getting studios I now get a lot of 1 bedrooms units which sleep 4. How is 6 people going to fit in a place that sleeps 4? If I can't use them then why show them? I'm no programmer but it seems to me there could be another pull down entry on the search page which asks you what size unit you're looking for so if someone selects a 1 bedroom then all that will be displayed are 1 bedrooms. Thanks again. Don quote: Originally posted by CraigU: I assume results are because that is what is available. If you are searching for a getaway, there isn't a way to prevent studios from appearing. If it is for an exchange, set your traveling party to 4 which should only display units that sleep 4. Most studios only sleep two. This should eliminate a large majority.
------------------ Hold a true friend with both hands
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CraigU TUG MemberPosts: 2331 From: Miami, Florida USA Registered: JUN 2002
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posted 08-19-2002 12:40
We used this logic to show search results because, in many cases, members may chose to reduce their traveling party rather than not traveling at all. While it may be a frustration for some, we felt providing available options was better service as some individuals may not think to reduce the traveling party for different results. I understand your point and do not disagree. However, this is a case where every other person would have the opposite preference. Too many choices or pull down menus cause other issues. I hope you understand the logic, even if you do not agree, with our position. quote: Originally posted by Luvmypt: Craig,I guess I should have stated in the other post that I was using a party of 4 to search for an exchange with and it was this setting I was getting all the studios. The same thing happens when I use a party of 6 to search with my 2BR. Instead of getting studios I now get a lot of 1 bedrooms units which sleep 4. How is 6 people going to fit in a place that sleeps 4? If I can't use them then why show them? I'm no programmer but it seems to me there could be another pull down entry on the search page which asks you what size unit you're looking for so if someone selects a 1 bedroom then all that will be displayed are 1 bedrooms. Thanks again. Don
------------------ Craig Urbine Vice President Member Services Interval International [This message has been edited by CraigU (edited 08-19-2002).]
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