posted 10-13-2002 08:49            

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Originally posted by EZ-ED:
Craig,

I like the new user interface on the II website.
Your staff did good.
Now if I could just get that MKO trade... LOL

Regards

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I second EZ-ED's comments re the new look. I have one comment, however, regarding the shop feature. It seems obvious, at least to me, that if people are interested in depositing and actually requesting a trade that they will use the deposit button/option and if they are simply interested in, either what's currently available, or a snapshot of what their resort will pull [admittedly an inaccurate picture of trading power, given the setup] then they would select the 'shop' option/button. Assuming this scenario is true, why do you bother asking for a Marriott confirmation # with the shop option? Most people just make up a bogus 8-digit # beginning with 8 anyway.

posted 10-13-2002 15:53            

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Originally posted by Acres:
I just went to the Interval International site. This is the first time I have been there since its changed. When I logged on it Microsoft internet explorer warned me the site was not secure. I never had this happen before. How do I correct it?

Lynn

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That's not what the warning says. After you log in, it warns you that you are moving from a secure page to a non-secure page. This is normal, and in fact it's a good thing. In its old design, the II Web site required a secure page for everything, which slows response times way down. Now, you are only required to visit a secure page when you are actually entering information such as a password or a credit card number. To see whether a page is secure, look first at the Address bar, where you'll see an address that begins with https://. Then look at the bottom of the page for a padlock icon. You should see both items on the login page. You should also see them whenever you confirm an exchange or do anything else that requires you to enter data, although I haven't done this yet.

posted 10-13-2002 16:51            

You are about to be redirected to a connection that is not secure. The information you are send to the current site may be transmitted to a non-secure site. Do you wish to continue?

If I say yes then the padlock is gone and so it the s on the htttp.

posted 10-13-2002 17:14            

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Originally posted by Acres:
After I enter my acc# plus password this is what it says:

You are about to be redirected to a connection that is not secure. The information you are send to the current site may be transmitted to a non-secure site. Do you wish to continue?

If I say yes then the padlock is gone and so it the s on the htttp.

Lynn

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Yes, that's exactly what I described. The message comes as you leave the page. When you go to the new page, it's no longer secure. But you're not entering a password there, so it doesn;t need to be secure.

This page is operating exactly as it's supposed to. Relax!

At that time, my exchange certificate had a 6-digit number that began with a 9. Also, I saw my week online at Intervalworld as a bonus week 61 or 60 (forget which), not as an ILX deposit. I was upset because I knew it was NOT a bonus week, but II told me that is how they had to enter my ILX week in their system.

I also received a bonus week certificate with a 7-digit number that began with a 1.

I used both of these weeks without a problem.

I do not know if things are/were different for 2002 or 2003, but for 2001, II used some kind of fake bonus week for my exchange week--I was happy with the exchange I got (Cameron House in Scotland) so if II has to pretend my week is a bonus week in order for their system to process it but still give me a good exchange, then that's OK with me.

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Yes

Let me make sure I understand this correctly, I real deposit certificate would be a 7 diget number starting with a 7 ?

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posted 10-14-2002 07:53            

I was just about to message you with thanks for the new site in allowing us point owners (in my case GVC) to use the shop facility when I notice the facility had gone! Is this a case of now you to see it now you don't! Or is it a case of all the traffic on the new exchange system has caused it to go down? Anyway from what I saw briefly it looked good.

Kitty

posted 10-14-2002 15:27            

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Originally posted by KittyKat:
Craig

I was just about to message you with thanks for the new site in allowing us point owners (in my case GVC) to use the shop facility when I notice the facility had gone! Is this a case of now you to see it now you don't! Or is it a case of all the traffic on the new exchange system has caused it to go down? Anyway from what I saw briefly it looked good.

Kitty

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posted 10-14-2002 15:28            

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Originally posted by JeffW:
One problem I noticed with the new site is that after you found some resort matches, either if you go 'Back', or you select 'More Search Options', it doesn't save your list of destinations (I think maybe the general (top) area is saved, but the specific (bottom) area) isn't). This is not the same behavior of the old version, and can be a hassle when trying to check availability at the same areas over different checkin periods.

Jeff

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posted 10-14-2002 15:29            

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Originally posted by EdB:
One problem with the new interface...in the drop-down list of regions, US-Southwest is no longer available! Seems like I recall this happening with the last redesign as well...

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posted 10-14-2002 15:29            

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Originally posted by CraigU:
The enhancement this weekend allows members who own at "points resorts" to facilitate their transactions online. However, the resort/group has the ability to dictate whether we allow online access. GVC has chosen not to offer this service as they want to ensure they are the point of contact for all transactions.

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Would that be the same for Club Sunterra members too?

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Marina
Mexico Reviews

posted 10-14-2002 15:31            

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Originally posted by Marina_K:
Would that be the same for Club Sunterra members too?

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posted 10-15-2002 12:19            

Brian

posted 10-15-2002 14:14            

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Originally posted by pwrshift:
Craig, I have a Marriott Beach Place MBP studio on deposit with II and noted on the new site that II has it listed as 'sleeps 2', yet it would easily sleep 4 with the king bed plus sofa bed. Does this incorrect number of sleepers affect the trading power of this deposit?

Brian

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posted 10-16-2002 13:47            

But being in IT myself, I just can't resist making a suggestion....
When I go through the resort directory & I find a resort I really like, wouldn't it be absolutely great, if I could click a button & it would list all the availability spots for that particular resort.
Would anyone else think this is a useful option?

Furthermore, when reviewing Getaways, I often see advertised great offers, but when I click on the link, it tells me there is no availability! Naturally, it's a marketing ploy to make me have a look, but personally, I find it quite frustrating.

posted 10-16-2002 16:54         

I'm just wondering if the program is functioning as designed or if the exchange week should show the week number that corresponds with the dates of the exchange and not the dates of the relinquished week.

Hope this makes sense, thanks for all your help!

Judy

posted 10-16-2002 17:40            

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Originally posted by judy.f:
Question on the new website (which I like, by the way): I have an exchange for next summer which I can view on the exchange information page. The week number for both weeks is the same, although the dates are different (relinquished property shows Monarch, week 12, March 29 checkin, exchange shows Imperial Palms, week 12, July 6 checkin).

I'm just wondering if the program is functioning as designed or if the exchange week should show the week number that corresponds with the dates of the exchange and not the dates of the relinquished week.

Hope this makes sense, thanks for all your help!

Judy

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posted 10-16-2002 17:50         

Judy

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Originally posted by CraigU:
The week number is not always the same at every resort. Sometimes it varies by check in date. It is also possible someone keyed in the wrong week number. Don't worry though, the dates are the focus when we verify the information with the resort.

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posted 10-16-2002 18:09            

Brian

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Originally posted by CraigU:
Unit capacity is determined by the number of adults with private sleeping arrangements. In this case, the guest suite sleeps two privately.

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