Note: This is an archived topic. It is read-only.
  Timeshare Users Group Bulletin Boards
  Exchanging
  Interval International--Ask Craig (Page 4)

Email This Page to Someone!

profile | register | preferences | faq | search


This topic is 8 pages long:   1  2  3  4  5  6  7  8 
This topic was originally posted in this forum: Exchanging
Author Topic:   Interval International--Ask Craig
Dani
Moderator
TUG Volunteer

Posts: 4974
From: New York
Registered: DEC 2000

posted 09-02-2002 07:24     Click Here to See the Profile for Dani   Click Here to Email Dani     
Craig,

I completely agree with the comments of Tori above and applaud II for taking the steps necessary to encourage the early deposit of weeks. This has long been a gripe of mine about Interval. Along these lines however, I want to inform you of a conversation I had this morning with a II rep which I believe does anything but encourage the early deposit of weeks with Interval.

Specifically, I am happily anticipating the addition of a new week to my Interval account. Based upon the comments that I have read here I asked the rep if my resort allowed me to deposit my week two years out. I was happy to learn that they did in fact allow deposits two years out. I was told however that it wouldn't be in my best interest to do so as I would not be eligible for a bonus week for my 2004 deposit. Of course I thanked her and told her that I would deposit my 2003 week as soon as my ownership was verified (it is eligible for a bonus week). However, I can see no reason to deposit my 2004 unit now if I will not be able to obtain a bonus week for it. I know that for the past 4 years my week has been able to obtain a bonus week.

Is there any way that an Interval member could deposit before the bonus weeks are assigned AND be awarded a bonus week in the event their week becomes eligible for one in the future? I think that this would be an incentive to deposit even earlier than one year out and would allow your members to plan vacations even further out than they are now presently capable of doing. I know that in my case I would likely depost early as I do not intend to trade this particular week through RCI.

By way of comparison, I always deposit 2 years out with RCI if given the chance. I believe that the current availabilty of weeks from RCI, at least on-line, for 2004 reflects that many others do the same.


------------------
Danielle

[This message has been edited by Dani (edited 09-02-2002).]

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-02-2002 08:16     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
We try. Thanks for the feedback.

quote:
Originally posted by Tori:
Craig,

For my 2002 Marbella unit, I received the bonus week offer in March for a season that floated in June-Oct. By the time I received this offer, I had already traded my week directly with another TUG member. This offer came way too late in the game. For my 2003, I received the bonus week offer in late Aug. (5 months earlier than the year before.)

Just wanted to say I think it is great that II is out there trying to get early deposits. Offering bonus weeks earlier as well as decreasing trade power for late deposits will really help us who like to plan 10-12 months out. I am going to take advantage of this offer and deposit my Marriott Marbella week w/ II


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-02-2002 08:21     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
We may be able to solicit weeks, that participate in an extended trading window, earlier to accommodate your request. However, we will not retroactively issue bonus weeks.

I'll pass your comments on to our inventory management department for review. I think it is a good idea.

quote:
Originally posted by Dani:
Craig,

I completely agree with the comments of Tori above and applaud II for taking the steps necessary to encourage the early deposit of weeks. This has long been a gripe of mine about Interval. Along these lines however, I want to inform you of a conversation I had this morning with a II rep which I believe does anything but encourage the early deposit of weeks with Interval.

Specifically, I am happily anticipating the addition of a new week to my Interval account. Based upon the comments that I have read here I asked the rep if my resort allowed me to deposit my week two years out. I was happy to learn that they did in fact allow deposits two years out. I was told however that it wouldn't be in my best interest to do so as I would not be eligible for a bonus week for my 2004 deposit. Of course I thanked her and told her that I would deposit my 2003 week as soon as my ownership was verified (it is eligible for a bonus week). However, I can see no reason to deposit my 2004 unit now if I will not be able to obtain a bonus week for it. I know that for the past 4 years my week has been able to obtain a bonus week.

Is there any way that an Interval member could deposit before the bonus weeks are assigned AND be awarded a bonus week in the event their week becomes eligible for one in the future? I think that this would be an incentive to deposit even earlier than one year out and would allow your members to plan vacations even further out than they are now presently capable of doing. I know that in my case I would likely depost early as I do not intend to trade this particular week through RCI.

By way of comparison, I always deposit 2 years out with RCI if given the chance. I believe that the current availabilty of weeks from RCI, at least on-line, for 2004 reflects that many others do the same.


------------------
Craig Urbine
Vice President
Member Services
Interval International


Dani
Moderator
TUG Volunteer

Posts: 4974
From: New York
Registered: DEC 2000

posted 09-02-2002 09:55     Click Here to See the Profile for Dani   Click Here to Email Dani     
Craig,

Thanks for listening and passing this suggestion on. I'll keep my fingers crossed.

------------------
Danielle


hvsteve1

TUG Member

Posts: 395
From: Hyde Park, NY,USA Powhatan Plantation
Registered: AUG 2002

posted 09-02-2002 09:57     Click Here to See the Profile for hvsteve1   Click Here to Email hvsteve1     
Craig,

I am a Sunterra (Powhatten Plantation) owner and am told we are migrating from RCI to II. That's probably a good thing as it has always been difficult to exchange through RCI,despite having a week 52 in a desirable resort,and appears to be getting tougher as owners convert to a point system. II seems to also have a better choice of resorts with big players such as Marriott and Disney (which may or may not realistically be available for exchange)in the mix. What can you tell me about this changover and what I can expect.

Dean

TUG Member

Posts: 2683
From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba
Registered: DEC 2000

posted 09-02-2002 15:41     Click Here to See the Profile for Dean   Click Here to Email Dean     
quote:
Originally posted by CraigU:
The first number is the private sleeping capacity. The second is the maximum number the unit will sleep.

Private sleeping capacity is two people per area that has private access to a bathroom. Non private sleeping capacity is greater as there may be two beds in one room. Thus a two bedroom unit that has one bed in the master bedroom, two beds in the second bedroom and a pullout sofa in the living area would sleep 6 privately, 8 non privately.

I hope that answers your question.


Craig, I think you must have missed the intent of my post. I understood the basic makeup of sleeping capacity and was merely trying to rationalize the reasons for those listed in the II book for the DVC resorts. The basic information was that the info was WRONG and asking how often you think this might happen with other resorts. Or put another way, what is the remedy if a member gets caught because II Has the wrong information listed.

------------------
Dean
My Timeshare Page


bigjimblue

TUG Member

Posts: 110
From: Athens, AL USA
Registered: AUG 2002

posted 09-03-2002 08:25     Click Here to See the Profile for bigjimblue   Click Here to Email bigjimblue     
Craig,

I am an owner at Tree Tops in Gatlinburg. It is an individual pedestal unit with 2 bedrooms and a loft with twin beds. In the past with II this has been rated a 6 private sleeping accommodation. Now it is counted as a 4 and when I shop it, it only brings up 1 bedroom units. This is unfair and I am considering dropping my II membership because of this change. Can you help? Thanks

JEFF H

TUG Member

Posts: 2286
From: Tucson,AZ
Registered: DEC 2000

posted 09-03-2002 09:20     Click Here to See the Profile for JEFF H   Click Here to Email JEFF H     
quote:
Originally posted by CraigU:

At the time we affiliated these properties, we did not accept lock off units that didn't meet the square footage requirement or did not offer kitchen facilities. The ability to trade the different sides of a lock off unit are negotiated at the time of the resort's affiliation. The studio side of the lock out did not have this negotiated as part of the affiliation.
Since that time, with lockoffs of this type becoming common, Royal Resorts did negotiate the ability to trade both halves of the units at the Islander & Sands.

Craig:
Thanks for the response.

Is it possible for the affiliation contract at the Royal Mayan and Royal Carribean to be re-negotiated to allow deposit of the Hotel unit lock-offs with II?

Im thinking owners of the Mayan and Carribean should write letters to there owners advisory board at the Mayan and Carribean and request this be done.

------------------
http://jeffhilburger.tripod.com


BLLittle

TUG Volunteer

Posts: 75
From: NY, NY USA Owner at Flagship Resort, Atlantic City NJ and Club de Soleil, Las Vegas, NV
Registered: JUN 2002

posted 09-03-2002 11:12     Click Here to See the Profile for BLLittle     
quote:
Originally posted by CraigU:
If someone sold you a week, and had a membership with I.I., you could assume the membership with any unexpired deposited weeks. The trading power of a week is affected by the lead time to the check in dates of the deposited week. However, if the deposit is made prior to 60 days in advance of occupancy, you make request dates up to the maximum request window aloowed by the resort.

Thanks so much. I think I'm beginning to get this, though some of it is still pretty fuzzy. I suspect a lot of it will clear up when I eventually get welcome packages from my first resort purchase and II.

But in the meantime I'll pass along to the current owners that they need to get the deposit made since the 60 day window is fast approaching.

Bruce

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-03-2002 12:44     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
There is a long thread on this topic under the All Points BBS. I think most of your questions can be answered there.

quote:
Originally posted by hvsteve1:
Craig,

I am a Sunterra (Powhatten Plantation) owner and am told we are migrating from RCI to II. That's probably a good thing as it has always been difficult to exchange through RCI,despite having a week 52 in a desirable resort,and appears to be getting tougher as owners convert to a point system. II seems to also have a better choice of resorts with big players such as Marriott and Disney (which may or may not realistically be available for exchange)in the mix. What can you tell me about this changover and what I can expect.


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-03-2002 12:45     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Anything is possible.

quote:
Originally posted by JEFF H:
Craig:
Thanks for the response.

Is it possible for the affiliation contract at the Royal Mayan and Royal Carribean to be re-negotiated to allow deposit of the Hotel unit lock-offs with II?

Im thinking owners of the Mayan and Carribean should write letters to there owners advisory board at the Mayan and Carribean and request this be done.


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-03-2002 12:46     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Please contact our customer service department to address your concerns.

quote:
Originally posted by bigjimblue:
Craig,

I am an owner at Tree Tops in Gatlinburg. It is an individual pedestal unit with 2 bedrooms and a loft with twin beds. In the past with II this has been rated a 6 private sleeping accommodation. Now it is counted as a 4 and when I shop it, it only brings up 1 bedroom units. This is unfair and I am considering dropping my II membership because of this change. Can you help? Thanks


------------------
Craig Urbine
Vice President
Member Services
Interval International


Radman

TUG Member

Posts: 283
From: Ashburn, VA, USA. Owner: 1) Villa del Palmar Cabo
Registered: JAN 2001

posted 09-03-2002 17:26     Click Here to See the Profile for Radman   Click Here to Email Radman     
Craig.
I think I have read every post and answer. Thanks for being here. I have a question regarding online search. I used to be able to do a "shop" with my VDP Cabo unit even though you did not yet have the deposit. Now however, I can't shop as that option is not present on my screen for any of my future weeks. Is that a change or is it only my screen? I have been assigned my 2003 week and am deciding on RCI versus II for deposit and it would be nice to see what my week would pull with II. Used to be able to do that.

------------------
Radman


Dean

TUG Member

Posts: 2683
From: Disney's Old Key West, Marriott's Grande Ocean, Marriott's Harbour Pt. and La Cabana, Aruba
Registered: DEC 2000

posted 09-04-2002 04:22     Click Here to See the Profile for Dean   Click Here to Email Dean     
quote:
Originally posted by Dean:
]Craig, I think you must have missed the intent of my post. I understood the basic makeup of sleeping capacity and was merely trying to rationalize the reasons for those listed in the II book for the DVC resorts. The basic information was that the info was WRONG and asking how often you think this might happen with other resorts. Or put another way, what is the remedy if a member gets caught because II Has the wrong information listed.


I hate quoting my own note. Craig, I've asked twice and you've failed to answer. Once last try hoping you missed it above rather than ignoring me.

------------------
Dean
My Timeshare Page

[This message has been edited by Dean (edited 09-04-2002).]

bigjimblue

TUG Member

Posts: 110
From: Athens, AL USA
Registered: AUG 2002

posted 09-04-2002 05:41     Click Here to See the Profile for bigjimblue   Click Here to Email bigjimblue     
Craig,

I did contact them, but they were no help!

Marina_K

TUG Member

Posts: 6170
From:
Registered: DEC 2000

posted 09-04-2002 07:08     Click Here to See the Profile for Marina_K   Click Here to Email Marina_K     
quote:
Originally posted by CraigU:
Some, but not all resorts, have an internal trading priority. Hyatt and Starwood are included.

How does the *internal trading priority* work? And where can someone find which resorts or groups have this *internal trading priority*?

Thanks.

------------------
Marina
Mexico Reviews


J&A

TUG Member

Posts: 47
From: Bucks County, PA, USA: ManorClub-Marriott(mult) Phuket-Marriott(mult)
Registered: AUG 2002

posted 09-05-2002 08:55     Click Here to See the Profile for J&A     
Craig -- we also have appreciated your availability and responsiveness, and your answers to earlier questions have saved us calling II directly...

A couple of questions that I think are new to this BBS:

#1 -- Is II proactively recruiting properties in high-demand areas, and if so, is there a way that we can influence this? For example, the selection of II options in New Mexico and in the Napa/Sonoma (California) areas is very limited.

#2 -- What is the best way to submit ideas for improving the II search/request site? ("Ask Craig"? other?) It seems many of us would like to use the online facility more and would be willing to share our ideas on this.

K Hodl

TUG Member

Posts: 1223
From: Arizona/ Pueblo Bonito, Allegro, Mayan Palace, Sudwala, Glenmore Sands, Club Regina, VDPalmar, San Felipe, Pacifica, Royal Caribbean, Islander, VCI
Registered: DEC 2000

posted 09-05-2002 18:29     Click Here to See the Profile for K Hodl   Click Here to Email K Hodl     
Hi Craig,
I have been told by a very informed source that Marriott was tightening up on last minute availability. I thought maybe that was just a rumor, but when checking online there seems to be no Marriott availability during the 59 day window right now. There always used to be plenty of weeks available for last minute exchanges in the past. What's up? Is Marriott responsible for restricting last minute exchanges?

Ken

MarTN

TUG Member

Posts: 1590
From: Murfreesboro, TN. Owner: Swallowtail, Hilton Head Island
Registered: MAY 2001

posted 09-05-2002 19:07     Click Here to See the Profile for MarTN   Click Here to Email MarTN     
quote:
Originally posted by K Hodl:
Hi Craig,
I have been told by a very informed source that Marriott was tightening up on last minute availability. I thought maybe that was just a rumor, but when checking online there seems to be no Marriott availability during the 59 day window right now. There always used to be plenty of weeks available for last minute exchanges in the past. What's up? Is Marriott responsible for restricting last minute exchanges?

Ken


I was playing around this afternoon checking the 2nd week of October and I saw Grand Vista, Horizons, and Sabal Palms in Orlando. On HHI, I saw Grande Ocean, Barony, and Harbour Pointe.

------------------
Mary


Fletch

TUG Member

Posts: 1859
From: Fl - OWNER:: Dik, Mt Amanzi (2), Marriott Canyon Villas, Royal Solaris - Villa Del Palmar- Puerto Vallarta
Registered: DEC 2000

posted 09-05-2002 19:22     Click Here to See the Profile for Fletch     
Your bio says you ONLY own Marriott. If you own Marriott and used that, you would see them. Inside 60 days, EVERY resort should see them !!

quote:
Originally posted by MarTN:
I was playing around this afternoon checking the 2nd week of October and I saw Grand Vista, Horizons, and Sabal Palms in Orlando. On HHI, I saw Grande Ocean, Barony, and Harbour Pointe.


[This message has been edited by Fletch (edited 09-05-2002).]

MattC

TUG Member

Posts: 202
From: Catlin, IL, USA
Registered: JUN 2002

posted 09-05-2002 21:20     Click Here to See the Profile for MattC   Click Here to Email MattC     
Hi Craig,
Thanks for being here!

Question?
I have purchased a Timeshare resale. As part of this purchase I am to receive the previous owner's two weeks banked (year 2002 & 2003) with II.
How do I get these two (2) II banked weeks transferd to my II account?
Is there a form that needs to be filled out and submitted to II?
Thank you,
MattC

------------------
Matt


MarTN

TUG Member

Posts: 1590
From: Murfreesboro, TN. Owner: Swallowtail, Hilton Head Island
Registered: MAY 2001

posted 09-06-2002 08:43     Click Here to See the Profile for MarTN   Click Here to Email MarTN     
I was shopping using a Bonus certificate for depositing a Marriott. I would think that all BC can pull the same within the 60 day window, but we'd have to test that. I also saw some on Getaways priced below $300.

It would be interesting if Marriott owners had preference in availability with Bonus certificates and Getaways. I also suspect it would make a lot of people mad.

Oh Craig???


quote:
Originally posted by Fletch:
Your bio says you ONLY own Marriott. If you own Marriott and used that, you would see them. Inside 60 days, EVERY resort should see them !!
[This message has been edited by Fletch (edited 09-05-2002).]

------------------
Mary


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-06-2002 18:28     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
I don't believe anything has changed. Please contact our internet support group who can trouble shoot the problem. If they are unable to help, please post another note.


quote:
Originally posted by Radman:
Craig.
I think I have read every post and answer. Thanks for being here. I have a question regarding online search. I used to be able to do a "shop" with my VDP Cabo unit even though you did not yet have the deposit. Now however, I can't shop as that option is not present on my screen for any of my future weeks. Is that a change or is it only my screen? I have been assigned my 2003 week and am deciding on RCI versus II for deposit and it would be nice to see what my week would pull with II. Used to be able to do that.


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-06-2002 18:31     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Dean:

I've been out of town since Tuesday. I don't see anything wrong with the way this has been listed.

quote:
Originally posted by Dean:
[QUOTE]Originally posted by Dean:
[b]]Craig, I think you must have missed the intent of my post. I understood the basic makeup of sleeping capacity and was merely trying to rationalize the reasons for those listed in the II book for the DVC resorts. The basic information was that the info was WRONG and asking how often you think this might happen with other resorts. Or put another way, what is the remedy if a member gets caught because II Has the wrong information listed.


I hate quoting my own note. Craig, I've asked twice and you've failed to answer. Once last try hoping you missed it above rather than ignoring me.

[/B][/QUOTE]

------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 09-06-2002 18:33     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Does the unit have two bedrooms, with four walls around each, and a loft? The loft is not considered private as it would be open to the living area.

quote:
Originally posted by bigjimblue:
Craig,

I did contact them, but they were no help!


------------------
Craig Urbine
Vice President
Member Services
Interval International


This topic is 8 pages long:   1  2  3  4  5  6  7  8 

All times are in Pacific Timezone

This is an ARCHIVED topic. You may not reply to it!
Hop to:

Contact Us | TUG Home

Copyright Timeshare User's Group - BBS Script customized by Laurence Chan lcc_home@hotmail.com
The Timeshare Users Group (TUG) makes no representations or warranties with respect to the use of the TUG bulletin boards, or their contents and further makes no representations with respect to the results that may be obtained from information on the BBS. The Timeshare Users Group shall not be liable for any damage or loss of any type arising from such use or content, and reserves the right to remove any posting on the bulletin boards. The bulletin boards are intended for use by Timeshare Users Group members, Non member postings are welcome. Advertising is not permitted on the BBS, TUG provides other areas on this web site for advertising. Any messages that are deemed as advertising will be deleted. Please read the full TUG BBS Usage agreement located in the FAQ. By using the BBS you accept and agree with the above statements. If you do not agree please return to the TUG Home Page

Powered by Infopop www.infopop.com © 2000
Ultimate Bulletin Board 5.47a