posted 09-18-2002 21:16            

quote:

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Originally posted by CraigU:
ILX has decided to operate on a 100% bulk deposit basis. This means that they deposit all weeks that will be made available to Interval International. When you call their reservation staff, they should ask if you will be occupying or exchanging. If you state you are exchanging, they will assign a previously deposited week to your membership which can then be used for an exchange. Once the assignment has been made, you will be able to redeem or shop online.

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Is this also the arrangement with Starwood aka Starwood Vacation Network?

1. I was aware that ILX bulk-deposited, but I don't understand why I can't shop online, or even have a link to see Exchange History, at the II web site, when I was able to before the end of July. Is it that now I must deposit a week before these online features are available to me?

2. With a bulk deposit, I have no idea what week I would be depositing. How does a bulk-deposited week work with the new rule that deposit time affects trade value?

Thanks!
Sheila

quote:

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Originally posted by CraigU:
ILX has decided to operate on a 100% bulk deposit basis. This means that they deposit all weeks that will be made available to Interval International. When you call their reservation staff, they should ask if you will be occupying or exchanging. If you state you are exchanging, they will assign a previously deposited week to your membership which can then be used for an exchange. Once the assignment has been made, you will be able to redeem or shop online.

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posted 09-19-2002 07:17            

quote:

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Originally posted by seenett:
Is this also the arrangement with Starwood aka Starwood Vacation Network?

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posted 09-19-2002 07:23            

2) The fee is charged to add weeks because it costs money to do so. We have a department that processes these transaction who must interact and follow up with the resorts to verifying the ownership. However, if a member extends their membership, this is a good indicator they plan on utilizing our services in the future. In this case, it makes sense to waive the fee despite the added costs.
3) When you extend your membership, regardless of the term, you are able to add as many weeks as you want.

quote:

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Originally posted by jbercu:
Hi Craig:
I read with great interest your replies on the “adding weeks to your membership” question.
Maybe you can comment on my II experience. I have been an II member for more that 10 years. I extended my membership for 5 years in 1997. In addition, when I bought into Sunterra Pacific they added 1 year to my II contract. When I purchased Villa Del Palmar in PV, I called II to add the week to my membership. The Rep told me about the new fee that was added after I bought my 5 year membership. I declined to extend my membership and asked the resort to deposit the week into my II account. The unit was declined by II. I deposited with RCI with no problem. I also joined Sunterra Club, and part the annual dues to that club include II membership, and that cannot be combined with my other account, so I have a second II account. Here are my questions:
1) When you wrote “Adding a week to membership doesn't guarantee you'll exchange it.” Did you mean even if the resort tried to deposit a week into my account? Was that not clear that I wanted to trade the week?
2) How many accounts does one member need at II before II will realize that maybe the person added the resort to the account because they want to trade it? What other reason is there to add a resort to an account at II?
3) If a member extends their membership for 1 year they can add a resort. If a member extends for 3 years, should they be allowed to add 3 resorts? 5 years – 5 resorts?
Thanks,
Jake

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posted 09-19-2002 07:25            

2) The bulk deposit has the time adjustment factor associated with the lead time the resort makes the weeks available to our system.

quote:

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Originally posted by sheila999:
Thank you for your reply, which now leads me to two more questions.

1. I was aware that ILX bulk-deposited, but I don't understand why I can't shop online, or even have a link to see Exchange History, at the II web site, when I was able to before the end of July. Is it that now I must deposit a week before these online features are available to me?

2. With a bulk deposit, I have no idea what week I would be depositing. How does a bulk-deposited week work with the new rule that deposit time affects trade value?

Thanks!
Sheila

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posted 09-19-2002 07:27            

quote:

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Originally posted by CraigU:
1) When they converted to 100% bulk deposits, it meant the ability to use request first was eliminated. You would need to have a deposited week assigned to your membership to shop online.

2) The bulk deposit has the time adjustment factor associated with the lead time the resort makes the weeks available to our system.

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posted 09-19-2002 13:05            

we have been good, dues paying members in II for 13 years--14 when our current membership expires. I would intend to renew again, except for the fact of items like this--the little things. We have paid the membership fee assuming that it takes care of your normal costs of doing business, including minor paperwork and so forth.

To be charged a fee that is most of the amount of a one-year membership, so that someone can type a few words into our profile and e-mail or FAX our resort seems a little exorbitant and would tend to discourage one from renewing, I would think.

I realize the answer is "you are free to renew or not renew--that is up to you", but I just wanted to share a comment from an otherwise trouble-free, long-term, rank-and-file, run-of-the-mill, helping-to-pay-the-overhead member.

Thanks again for your courage in participating in this web-site.

edited for grammar and spelling

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JMHO
JLB

posted 09-19-2002 13:22            

quote:

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Originally posted by JLB:
Craig : I appreciate your explanation as to why there is a fee to add weeks, except in the case where the member agrees to extend their membership. I also realize I am appraoching the "beating a dead horse" point with this line, but . . .

we have been good, dues paying members in II for 13 years--14 when our current membership expires. I would intend to renew again, except for the fact of items like this--the little things. We have paid the membership fee assuming that it takes care of your normal costs of doing business, including minor paperwork and so forth.

To be charged a fee that is most of the amount of a one-year membership, so that someone can type a few words into our profile and e-mail or FAX our resort seems a little exorbitant and would tend to discourage one from renewing, I would think.

I realize the answer is "you are free to renew or not renew--that is up to you", but I just wanted to share a comment from an otherwise trouble-free, long-term, rank-and-file, run-of-the-mill, helping-to-pay-the-overhead member.

Thanks again for your courage in participating in this web-site.

edited for grammar and spelling

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Craig Urbine
Vice President
Member Services
Interval International

I don't believe this question has been asked before. Is it true that you can not do a request first internal Marriott exhange into a new Marriott resort until it is acually open? For instance the new resort in Arizona is scheduled to open in Jan. 2004. Are you not allowed to start a request first search with I.I. until Jan 2004 even if you wanted to go there in 2004?

posted 09-19-2002 14:11            

quote:

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Originally posted by CraigU:
Your point is delivered and accepted in a positive manner. I have asked our operations reserach department to analyze the impact of what you describe. The process isn't as straight forward as you describe. However, I promise to look at the policy and determine if any adjustments are possible.

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posted 09-19-2002 14:45            

Edb

posted 09-19-2002 14:47            

quote:

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Originally posted by SW4035LM:
Craig

I don't believe this question has been asked before. Is it true that you can not do a request first internal Marriott exhange into a new Marriott resort until it is acually open? For instance the new resort in Arizona is scheduled to open in Jan. 2004. Are you not allowed to start a request first search with I.I. until Jan 2004 even if you wanted to go there in 2004?

Lynn

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posted 09-19-2002 17:14            

I was doing some shopping on II's website with my 1 bedroom and I came across something that didn't look right. Every destination I clicked on to see what was available showed the 1 bedrooms as sleeping 4. At the same time there was numerous efficiencys which also showed sleeping 4 along with the ones which showed sleeping 2. How can the private sleeping of 4 in a 1 bedroom equal the non-private sleeping of 4 in an efficiency? I thought the listings were to show private sleeping only.

Thanks

Don

posted 09-19-2002 17:31            

quote:

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Originally posted by CraigU:
Your point is delivered and accepted in a positive manner. I have asked our operations reserach department to analyze the impact of what you describe. The process isn't as straight forward as you describe. However, I promise to look at the policy and determine if any adjustments are possible.

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What more can a person ask? How will I find out the results?

posted 09-20-2002 17:33            

As you know, we Tuggers are always looking for deals. One of the best deals II ran a couple of years ago was a 2 for 1 renewal and some lucky people even got bonus weeks.

How do we find out about these great deals so we can all renew our II membership and keep enjoying the perks??
Thanks!!

posted 09-21-2002 04:51            

quote:

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Originally posted by Luvmypt:
Hi Craig,

I was doing some shopping on II's website with my 1 bedroom and I came across something that didn't look right. Every destination I clicked on to see what was available showed the 1 bedrooms as sleeping 4. At the same time there was numerous efficiencys which also showed sleeping 4 along with the ones which showed sleeping 2. How can the private sleeping of 4 in a 1 bedroom equal the non-private sleeping of 4 in an efficiency? I thought the listings were to show private sleeping only.

Thanks

Don

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posted 09-21-2002 04:53            

quote:

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Originally posted by JLB:
What more can a person ask? How will I find out the results?

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posted 09-21-2002 04:58            

Regarding the lead time factor, at 8 months, it is possible for the trading power to have been reduced twice. This depends on the specific resort deposited.

weighs

quote:

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Originally posted by suzanne:
Craig,
In depositing a red 5 star New Orleans week how much difference in trade power could one expect to see in a 2 bedroom unit versus a 3 bedroom unit? Also how much trade power would be lost if weeks are deposited only 8 months out from use date?
Suzanne

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posted 09-21-2002 05:00            

quote:

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Originally posted by Tori:
Craig,

As you know, we Tuggers are always looking for deals. One of the best deals II ran a couple of years ago was a 2 for 1 renewal and some lucky people even got bonus weeks.

How do we find out about these great deals so we can all renew our II membership and keep enjoying the perks??
Thanks!!

[This message has been edited by Tori (edited 09-20-2002).]

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posted 09-21-2002 08:13            

I live in Texas, and most of my timeshares are also in Texas. I own quite a number of timeshares. I am also an RCI member, and do most of my trades with them.

I have a couple of II spacebanked weeks, and there is NEVER any availability in Texas, except for occasional availability at the one almost on the Oklahoma border. I have looked for almost two years for an exchange, with both the banked weeks and with shop-only undeposited weeks, and am very hesistant to ever bank another week with II.

II has picked up at least two new resorts in Texas in the last couple of years, but that has not made exchanges any more possible, in my experience.

I know, if people don't deposit, there is no availability, etc....

Also, II divides Texas into a number of search categories, which seems silly with the low number of resorts available.

Since it is not possible to search for "Texas", I find I need to search for "any locations". When one searches that way, is one likely to miss a specific resort request?

It just seems that Texas resorts would come up sometime! I just find it incredible that Texas inland lakes would be a harder match than would some place like Hilton Head, Sedona, etc.

Perhaps, if some of the resorts did some bulk spacebanking?

Sincerely yours,
Kurt Brown
kjbrown@sprintmail.com