posted 09-14-2002 07:29            

Currently, when I "shop" on-line, my resort shows as a floating week.
I don't know how or what Fairfield deposit into II. When I get a week deposited, what will it show as?
In addition, if I deposit two weeks into II, can I then use them to obtain two consecutive weeks in the same resort with II?

Finally,
I have received a letter from II informing me of a Gold member personal VC assistance - what a great idea!!
Could they help me make the deposits from Fairfield - I usually find the II staff much more helpful than the VC's in Fairfield..

posted 09-15-2002 07:52            

Maybe something like this has been asked, but I don't have time to review 150 posts!!!

We have been dual affiliated for 13 years and are in the process of deciding if we will renew with II. Here's some questions.

1. Why will II not add our Spring Break Colorado Ski weeks to our II account without a fee or a membership extension. Both we and our resort have tried several times. RCI added them after some considerable effort, but not II. It seems like those weeks would be great ones to have deposited (from II's standpoint). What gives?

2. RCI has given much better trading power to the weeks we do have in both accounts, so they have wound up getting most of our weeks. Why would there be such a difference? Does "Search First" yield poorer results than if the weeks were deposited early?

3. We are now getting renewal phone calls and mailings. About the best reason the II rep gives for renewing is that if we don't the reactivation fee will be much higher than if we had just renewed. Kinda seems like a negative sell doesn't it?

Thanks for your help. It's nice that you are on here.

posted 09-15-2002 11:40            

If I own an international resort, say one of the Royals, and I want to trade for a week in Hawaii or any other US resort, do I pay an international fee? What about a trade to another Mexican resort?

posted 09-15-2002 15:27            

quote:

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Originally posted by mas:
Can't remember if this one has been asked..

If I own an international resort, say one of the Royals, and I want to trade for a week in Hawaii or any other US resort, do I pay an international fee? What about a trade to another Mexican resort?

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Fees are based on the residency of the account holder.

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Dan

posted 09-15-2002 17:00            

I have a Marriott week starting Nov 24 02, I have been unsuccessful in renting. By my reconing I need to deposit this by Sept 23 to get a regular deposit (60 days out). Someone told me that now the longer one waits to deposit the less power the week has. What can you tell me about it?

thanks
Don

posted 09-15-2002 19:40            

I have a friend who owns two one-bedroom weeks at Olympic Village Inn, (which are one-bedroom 4/2). She was wondering if she could trade both of them together for one two-bedroom in II (she's always used RCI in the past). Do you know if this is an option? I assume that it would be possilbe, but she could not do it online, but only through a counselor?

posted 09-16-2002 04:25            

quote:

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Originally posted by elaineUK:
Craig
I own with Fairfield & have II Gold membership.
I have quite a lot of Fairfield points that I am going to deposit as weeks with II in the next month.
I have never done this before - with the exception of making a booking via Fairfield.

Currently, when I "shop" on-line, my resort shows as a floating week.
I don't know how or what Fairfield deposit into II. When I get a week deposited, what will it show as?
In addition, if I deposit two weeks into II, can I then use them to obtain two consecutive weeks in the same resort with II?

Finally,
I have received a letter from II informing me of a Gold member personal VC assistance - what a great idea!!
Could they help me make the deposits from Fairfield - I usually find the II staff much more helpful than the VC's in Fairfield..

Thank you
Elaine ;-)

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posted 09-16-2002 04:31            

2) I have explained you must place a vacation request to be successful. If you measure success by online availability, it is an inaccurate method of doing so. Request first does not create any availability issues. Please remember, we also have deposit first which is a very popular method of exchange.

3) I agree that is a negative way to sell a membership. Additinally, it is not true. It won't cost more for you to join later. Member benefits available through membership, including getaway weeks, make our membership worth having.

quote:

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Originally posted by JLB:
Craig:

Maybe something like this has been asked, but I don't have time to review 150 posts!!!

We have been dual affiliated for 13 years and are in the process of deciding if we will renew with II. Here's some questions.

1. Why will II not add our Spring Break Colorado Ski weeks to our II account without a fee or a membership extension. Both we and our resort have tried several times. RCI added them after some considerable effort, but not II. It seems like those weeks would be great ones to have deposited (from II's standpoint). What gives?

2. RCI has given much better trading power to the weeks we do have in both accounts, so they have wound up getting most of our weeks. Why would there be such a difference? Does "Search First" yield poorer results than if the weeks were deposited early?

3. We are now getting renewal phone calls and mailings. About the best reason the II rep gives for renewing is that if we don't the reactivation fee will be much higher than if we had just renewed. Kinda seems like a negative sell doesn't it?

Thanks for your help. It's nice that you are on here.

---

posted 09-16-2002 04:32            

quote:

---

Originally posted by mas:
Can't remember if this one has been asked..

If I own an international resort, say one of the Royals, and I want to trade for a week in Hawaii or any other US resort, do I pay an international fee? What about a trade to another Mexican resort?

Mark S.

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posted 09-16-2002 04:33            

quote:

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Originally posted by donwhiting:
Aloha Craig,

I have a Marriott week starting Nov 24 02, I have been unsuccessful in renting. By my reconing I need to deposit this by Sept 23 to get a regular deposit (60 days out). Someone told me that now the longer one waits to deposit the less power the week has. What can you tell me about it?

thanks
Don

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posted 09-16-2002 04:35            

quote:

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Originally posted by BeckyG:
Hi Craig,

I have a friend who owns two one-bedroom weeks at Olympic Village Inn, (which are one-bedroom 4/2). She was wondering if she could trade both of them together for one two-bedroom in II (she's always used RCI in the past). Do you know if this is an option? I assume that it would be possilbe, but she could not do it online, but only through a counselor?

Thanks,
Becky

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posted 09-16-2002 08:27            

quote:

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Originally posted by somerville:
Craig, In last Friday's StreetTalk column on The Timeshare Beat, there is an announcement that ERA Stroman was creating an exchange company. Someone responded that II was raising its exchange fees to $199 for a domestic trade and $219 for an international trade. Is there any truth to this statement?

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posted 09-16-2002 14:08            

quote:

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Originally posted by CraigU:
1) Our fees are not determined by what you own. Adding the week to your membership is a choice you have. If you do not want to pay the fee or extend your membership, you won't be able to add the week.

3) I agree that is a negative way to sell a membership. Additinally, it is not true. It won't cost more for you to join later. Member benefits available through membership, including getaway weeks, make our membership worth having.

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I'm confused by your response. You say your fee is not determined by what we own and then you say there is a fee to add more weeks. How could both statements be true?

To item 3, are you saying there is no "reactivation fee" if someone lets their mebership expire and then decides to "re-up" later? We've been threatened with it for more than 10 years!

posted 09-16-2002 16:06            

On the reactivation fee, we eliminated that language two years ago.

quote:

---

Originally posted by JLB:
I'm confused by your response. You say your fee is not determined by what we own and then you say there is a fee to add more weeks. How could both statements be true?

To item 3, are you saying there is no "reactivation fee" if someone lets their mebership expire and then decides to "re-up" later? We've been threatened with it for more than 10 years!

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------------------
Craig Urbine
Vice President
Member Services
Interval International

[This message has been edited by CraigU (edited 09-16-2002).]

posted 09-16-2002 17:01            

quote:

---

Originally posted by CraigU:
I understood your post to state that being as though it is a great week, a fee shouldn't be charged. My response was meant to covey that whether a week is "good" or "bad" or "mediocre", the fee is necessary.

On the reactivation fee, we eliminated that language two years ago.

---

I see how you could have interpreted it that way, since I identified the week so well. I am just surprised that there is a fee to add any weeks to anyone's account. I would think the more you have access to, the more you have to offer other members, the more you would earn on exchange fees, guest certificates, etc.

Regarding the "reactiviation fee", has it been eliminated or just that "language". I'm curious because just last week an II rep calling to solicit membership renewal told me it would be much more expensive to start our membership up again if we let it expire.

posted 09-17-2002 04:38            

There are not any reactivation fees. If someone made this statement to you, they were not being honest. I'd be happy to address the situation if you provide a name of the adviser who phoned.

quote:

---

Originally posted by JLB:
I see how you could have interpreted it that way, since I identified the week so well. I am just surprised that there is a fee to add any weeks to anyone's account. I would think the more you have access to, the more you have to offer other members, the more you would earn on exchange fees, guest certificates, etc.

Regarding the "reactiviation fee", has it been eliminated or just that "language". I'm curious because just last week an II rep calling to solicit membership renewal told me it would be much more expensive to start our membership up again if we let it expire.

---

posted 09-17-2002 18:20            

quote:

---

Originally posted by CraigU:

There are not any reactivation fees. If someone made this statement to you, they were not being honest. I'd be happy to address the situation if you provide a name of the adviser who phoned.

[/B]

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No, but thanks for offering. I'd give you a name, but everyone that calls eventually says it!

posted 09-17-2002 18:31            

quote:

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Originally posted by mishpat:
with regard to your comments on " internal trading priority" I own Starwood Vistana and am in RCI. However, an extra week was never given to them and thus, I am considering trying out II. Please give me your best shot why I should deposit a Week 51 with II asap.

[This message has been edited by mishpat (edited 09-17-2002).]

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I hope this is not considered just a personal problem since it seems to affect everyone who owns ILX Premiere Vacation Club. Here is the situation:

Since the end of July, I have not been able to see or use Exchange or Exchange History at the II web site. I emailed II several times about the problem and received prompt responses as they tried to determine the cause.

The last email I received from II, dated 8/9, stated, "We are currently aware that Premiere Vacation Club owners may not be able to use the Exchange Services portion of our site. We ask that you continue to be patient with us as we work to bring additional functionality to the web in the near future. In the interim, we recommend that you contact your home resort Premiere Vacation Club directly to make exchange transactions."

I emailed my resort almost a month ago to ask what is going on between ILX and II, and I have not heard back from them. That is not at all like my resort to not respond after such a long time. I have not been able to "shop" for almost two months now and have gotten no clear answers on what is going on between ILX and II. Can you please provide any information? Or do I just have to keep waiting until there is some resolution between whatever is happening between ILX and II?

posted 09-18-2002 12:00            

quote:

---

Originally posted by sheila999:
Hi Craig,

I hope this is not considered just a personal problem since it seems to affect everyone who owns ILX Premiere Vacation Club. Here is the situation:

Since the end of July, I have not been able to see or use Exchange or Exchange History at the II web site. I emailed II several times about the problem and received prompt responses as they tried to determine the cause.

The last email I received from II, dated 8/9, stated, "We are currently aware that Premiere Vacation Club owners may not be able to use the Exchange Services portion of our site. We ask that you continue to be patient with us as we work to bring additional functionality to the web in the near future. In the interim, we recommend that you contact your home resort Premiere Vacation Club directly to make exchange transactions."

I emailed my resort almost a month ago to ask what is going on between ILX and II, and I have not heard back from them. That is not at all like my resort to not respond after such a long time. I have not been able to "shop" for almost two months now and have gotten no clear answers on what is going on between ILX and II. Can you please provide any information? Or do I just have to keep waiting until there is some resolution between whatever is happening between ILX and II?

Thank you,
Sheila

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posted 09-18-2002 19:47            

quote:

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Originally posted by jbuzzy11:
Ok Craig heres my question
do you know if you can trade into the same resort in consecutive years with II or do they make you wate 3 years like orange Lake CC does with RCI, I was told you CANT trade into some resorts 2 years in a row with your deposited week. also if you trade into the Sands can you go to the Islander the next year? not sure if thats a resort rule or a RCI or II rule...

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