Note: This is an archived topic. It is read-only.
  Timeshare Users Group Bulletin Boards
  Exchanging
  Interval International--Ask Craig (Page 6)

Email This Page to Someone!

profile | register | preferences | faq | search


This topic is 9 pages long:   1  2  3  4  5  6  7  8  9 
This topic was originally posted in this forum: Exchanging
Author Topic:   Interval International--Ask Craig
Born2Travel

TUG Member

Posts: 268
From: Oregon, Owner Kuleana Club, (2) Worldmark, Seapointer, S.A., Foxrun (3), Glenmore Sands, SA, Sudwala, SA, Sandpiper-OR Coast
Registered: JUN 2001

posted 07-21-2002 11:36     Click Here to See the Profile for Born2Travel   Click Here to Email Born2Travel     
Craig, I've been informed that Kuleana Club will soon become II affiliated but have not been able to find out how soon this will happen - can you give me an approximate date?


rmayes
unregistered
TUG Member

Posts: 268
From: Oregon, Owner Kuleana Club, (2) Worldmark, Seapointer, S.A., Foxrun (3), Glenmore Sands, SA, Sudwala, SA, Sandpiper-OR Coast
Registered: JUN 2001

posted 07-22-2002 06:37           
I have a question about bonus weeks. I apologize if you've answered it elsewhere or if I'm not clear:

If you have a bonus week certificate, can you reserve in the "60 day window" anytime, or do you have to be within 60 days of the expiration date of the bonus week?

Thanks!

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-22-2002 10:43     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Where is this resort? I need to know the destination to ask the correct staff member.

quote:
Originally posted by Born2Travel:
Craig, I've been informed that Kuleana Club will soon become II affiliated but have not been able to find out how soon this will happen - can you give me an approximate date?

------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-22-2002 10:45     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
You can use it anytime up until the expiration date of the certificate as long as the travel date is within 60 days. Many of these certificates have a grid of areas/dates that will allow you to place a request up to twelve months in advance.

quote:
Originally posted by rmayes:
I have a question about bonus weeks. I apologize if you've answered it elsewhere or if I'm not clear:

If you have a bonus week certificate, can you reserve in the "60 day window" anytime, or do you have to be within 60 days of the expiration date of the bonus week?

Thanks!


------------------
Craig Urbine
Vice President
Member Services
Interval International


Born2Travel

TUG Member

Posts: 268
From: Oregon, Owner Kuleana Club, (2) Worldmark, Seapointer, S.A., Foxrun (3), Glenmore Sands, SA, Sudwala, SA, Sandpiper-OR Coast
Registered: JUN 2001

posted 07-22-2002 17:13     Click Here to See the Profile for Born2Travel   Click Here to Email Born2Travel     
Craig - Kuleana Club is in Maui -

Where is this resort? I need to know the destination to ask the correct staff member.

cindir4

TUG Member

Posts: 1777
From: Bismarck,N.D TownCenter at Jackson Hole, week 25, Marriott Harbour Pointe, week 27
Registered: JUN 2001

posted 07-22-2002 17:38     Click Here to See the Profile for cindir4   Click Here to Email cindir4     
Craig,
Just to make sure I understand this. I thought the certificates were good for a year. So does that mean I can only use it if I book something and travel within 60 days of when I book the reservation?? Or can I call and book something up to a year in advance of travel?

quote:
Originally posted by CraigU:
You can use it anytime up until the expiration date of the certificate as long as the travel date is within 60 days. Many of these certificates have a grid of areas/dates that will allow you to place a request up to twelve months in advance.


------------------
Cindi


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-23-2002 05:43     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
DUPLICATE POST IN ERROR

------------------
Craig Urbine
Vice President
Member Services
Interval International

[This message has been edited by CraigU (edited 07-23-2002).]

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-23-2002 05:45     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
The certificates are valid for a year. Many of the certificates issued recently are valid for a flexchange (any area within 60 days) or a request can be placed for certain areas/dates listed on a grid on the back of the certificate. If you are holding a "grid certificate", you can place a request for areas/dates on the grid, up to one year in advance.

quote:
Originally posted by cindir4:
Craig,
Just to make sure I understand this. I thought the certificates were good for a year. So does that mean I can only use it if I book something and travel within 60 days of when I book the reservation?? Or can I call and book something up to a year in advance of travel?


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-23-2002 05:46     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
I will ask our Hawaii office if they are working on this affiliation. I will post the status as soon as possible.

quote:
Originally posted by Born2Travel:
Craig - Kuleana Club is in Maui -

Where is this resort? I need to know the destination to ask the correct staff member.


------------------
Craig Urbine
Vice President
Member Services
Interval International


cindir4

TUG Member

Posts: 1777
From: Bismarck,N.D TownCenter at Jackson Hole, week 25, Marriott Harbour Pointe, week 27
Registered: JUN 2001

posted 07-23-2002 09:10     Click Here to See the Profile for cindir4   Click Here to Email cindir4     
Thanks for clarifying that, Craig.


quote:
Originally posted by CraigU:
The certificates are valid for a year. Many of the certificates issued recently are valid for a flexchange (any area within 60 days) or a request can be placed for certain areas/dates listed on a grid on the back of the certificate. If you are holding a "grid certificate", you can place a request for areas/dates on the grid, up to one year in advance.


------------------
Cindi


Heather

TUG Member

Posts: 512
From: Canada
Registered: DEC 2000

posted 07-23-2002 12:45     Click Here to See the Profile for Heather     
Hi Craig,

Here's another question on the topic of AC's (bonus weeks).

It's fabulous that II has added an on-line search feature to use these! This feature works like a charm until Dec 31, but if you try and search for any dates after this, it puts you into the right location, but into flexchange (July & August availability).

Do you know if this is a temporary glitch? I called internet support, but the person I spoke to said 'we're having problems with the website right now', although she didn't know if this was one of them, or if it has ever worked.

Do you or anyone else know if searching the 'grid' for 2003 has ever worked yet?

Thanks

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-23-2002 14:42     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
I wasn't aware of this. I have advised our internet development team. We will get it corrected. Thank you for the feedback.

quote:
Originally posted by Heather:
Hi Craig,

Here's another question on the topic of AC's (bonus weeks).

It's fabulous that II has added an on-line search feature to use these! This feature works like a charm until Dec 31, but if you try and search for any dates after this, it puts you into the right location, but into flexchange (July & August availability).

Do you know if this is a temporary glitch? I called internet support, but the person I spoke to said 'we're having problems with the website right now', although she didn't know if this was one of them, or if it has ever worked.

Do you or anyone else know if searching the 'grid' for 2003 has ever worked yet?

Thanks


------------------
Craig Urbine
Vice President
Member Services
Interval International


Judy

TUG Member

Posts: 1810
From: Melbourne Beach, FL & Steamboat Springs CO. owner: Celebrity Resort World of Orlando; The Ridge Tahoe; Hatteras High; Worldmark. member:II,RCI,DAE,SFX
Registered: DEC 2000

posted 07-25-2002 07:20     Click Here to See the Profile for Judy   Click Here to Email Judy     
Craig, Can you tell us, please, when and how often any particular ongoing search is run by your computer system? for example: at midnight every day, every five minutes, each Monday at 6 AM ??? Thank you for your help. I hope that this is not an old question, but I did not find it answered in either of your very long threads


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-25-2002 07:25     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Matches are processed all day long on a continuous basis.

quote:
Originally posted by Judy:
Craig, Can you tell us, please, when and how often any particular ongoing search is run by your computer system? for example: at midnight every day, every five minutes, each Monday at 6 AM ??? Thank you for your help. I hope that this is not an old question, but I did not find it answered in either of your very long threads

------------------
Craig Urbine
Vice President
Member Services
Interval International


Patricia

TUG Member

Posts: 572
From: Western Canada, Owner at: Freeport, Bahamas and British Columbia, Canada
Registered: DEC 2000

posted 07-25-2002 13:07     Click Here to See the Profile for Patricia   Click Here to Email Patricia     
Hi Craig:

RE: WorldMark/Trendwest

With WorldMark/Trendwest recently purchased by Cendant, does
Interval have any new resorts/clubs to fill the void?

As always, thanks in advance for all your assistance.
We are very fortunate to have you in our TUG group.

Kindest regards,

Patricia

Patricia

TUG Member

Posts: 572
From: Western Canada, Owner at: Freeport, Bahamas and British Columbia, Canada
Registered: DEC 2000

posted 07-25-2002 13:11     Click Here to See the Profile for Patricia   Click Here to Email Patricia     
Hi again, Craig:

In my previous post regarding Trendwest/WorldMark being purchased by Cendant, forgot to mention that we have heard Sunterra is coming to Interval -- that's great news.

Just wondering if any other resorts or Clubs might be added.

Thanks again,

Patricia

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-25-2002 16:26     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Worldmark has a multi year agreement with Interval International. Therefore a void doesn't exist. In any case, we are affiliating new resorts on an ongoing basis.

quote:
Originally posted by Patricia:
Hi Craig:

RE: WorldMark/Trendwest

With WorldMark/Trendwest recently purchased by Cendant, does
Interval have any new resorts/clubs to fill the void?

As always, thanks in advance for all your assistance.
We are very fortunate to have you in our TUG group.

Kindest regards,

Patricia


------------------
Craig Urbine
Vice President
Member Services
Interval International


CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-26-2002 04:34     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
My understanding is this affiliation should be complete within 6-8 weeks.

quote:
Originally posted by Born2Travel:
Craig, I've been informed that Kuleana Club will soon become II affiliated but have not been able to find out how soon this will happen - can you give me an approximate date?

------------------
Craig Urbine
Vice President
Member Services
Interval International


DougKaya

TUG Member

Posts: 1269
From: Concord, CA Kauai-Marriott Marriott-Marbella Mount Amanzi
Registered: DEC 2000

posted 07-28-2002 09:47     Click Here to See the Profile for DougKaya   Click Here to Email DougKaya     
Hi Craig

So far, I've received Accommodation Certificates whenever I deposit my Kauai and Marbella weeks.

Is it reasonable for me to expect to continue to receive these certificates for the "foreseeable" future ?

As far as certificate go...
Does my 1-bd and 2-bd weeks, have the same "trading power" ?
(Are ALL certificate treated equally ?)

Thanks... Doug

Ray

TUG Member

Posts: 1319
From: Vacation Village @ Parkway Own: Marathon Key, LaCosta, Inn on Harbor, HarwichPort, Marriott Vail Birch
Registered: DEC 2000

posted 07-28-2002 10:42     Click Here to See the Profile for Ray   Click Here to Email Ray     
Craig,
What is the difference between an Accommodation Certificate and a Vacation Certificate?
Ray


maverick

TUG Member

Posts: 930
From: Long Island, NY
Registered: AUG 2001

posted 07-28-2002 18:17     Click Here to See the Profile for maverick   Click Here to Email maverick     
Craig,

I just wanted to let you know that I will soon be joining II with my new unit at FoxRun, Lake Lure, NC. I had been looking for an II resort in part because I was impressed that you would take the time to post here on TUG. I look forward to exchanging with II as well as to your continued availability here. Best regards.

Craig

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-29-2002 04:28     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Certificates are offered to members who own weeks at resorts where demand exceeds the normal supply. In many cases, the demand remains constant so a certficate would continue to be offered. However, it depends on the current travel patterns which can and does change. Enjoy it while you can.
As far as trading power is concerned, certificates do have different trading power.

quote:
Originally posted by DougKaya:
Hi Craig

So far, I've received Accommodation Certificates whenever I deposit my Kauai and Marbella weeks.

Is it reasonable for me to expect to continue to receive these certificates for the "foreseeable" future ?

As far as certificate go...
Does my 1-bd and 2-bd weeks, have the same "trading power" ?
(Are ALL certificate treated equally ?)

Thanks... Doug


------------------
Craig Urbine
Vice President
Member Services
Interval International

[This message has been edited by CraigU (edited 07-29-2002).]

[This message has been edited by CraigU (edited 07-29-2002).]

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-29-2002 04:30     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
I do not know where we use the words "Vacation Certificate" but I would assume they are one in the same.


quote:
Originally posted by Ray:
Craig,
What is the difference between an Accommodation Certificate and a Vacation Certificate?
Ray

------------------
Craig Urbine
Vice President
Member Services
Interval International

[This message has been edited by CraigU (edited 07-29-2002).]

CraigU

TUG Member

Posts: 2331
From: Miami, Florida USA
Registered: JUN 2002

posted 07-29-2002 04:32     Click Here to See the Profile for CraigU   Click Here to Email CraigU     
Thank you. I hope you'll be happy with your decision!

quote:
Originally posted by maverick:
Craig,

I just wanted to let you know that I will soon be joining II with my new unit at FoxRun, Lake Lure, NC. I had been looking for an II resort in part because I was impressed that you would take the time to post here on TUG. I look forward to exchanging with II as well as to your continued availability here. Best regards.

Craig


------------------
Craig Urbine
Vice President
Member Services
Interval International


Brian Holliday

TUG Volunteer

Posts: 120
From: California, east bay area; owns in South Africa, Oahu, and Maui
Registered: DEC 2000

posted 07-30-2002 14:22     Click Here to See the Profile for Brian Holliday   Click Here to Email Brian Holliday     
Craig-
I have had an ongoing search in II for a long time. I'm looking for the one and only Makaha, Oahu timeshare (Princess at Makaha Beach). As trade bait, I'm using my Waikiki, Oahu (Imperial Hawaii) timeshare.

I have just realized that it is absolutely impossible for this trade to work (except possibly on very short notice, which I can't do). The II software will not allow it.

My Waikiki timeshare is a 1 bedroom, 2 bath that sleeps 4. This is the largest 1 bedroom that the Imperial has. I would be happy with the smallest unit at Makaha: a 1 bedroom, 1 bath, that sleeps 4.

Nope. I cannot get it. The II software will not allow it.

Why? Because my Waikiki timeshare has a half-size refrigerator. I don't remember if the stove only has 2 burners instead of 4, but that is possible. It does have all the other usual kitchen stuff, though. But because it skimps a bit on the kitchen, II considers it to have a "partial kitchen." The Makaha timeshare, on the other hand, has a "full kitchen." And the II software will not allow a timeshare with partial kitchen to trade into a timeshare with full kitchen!

Ouch. And this is not just the case for trades into other Hawaii resorts -- but for trades everywhere. I look at the many timeshares I can trade into, that II offers me online, and they all have either partial or no kitchen. Even in Orlando. All I see are timeshares with partial or no kitchen.

There is no way to get there from here. Next year I guess I'll have to deposit my timeshare with Trading Places, because I want to try again for Makaha.

Or maybe a little bird can make a suggestion to the programmers that the software might be tweaked a bit, so that it doesn't absolutely prohibit trades like these from occuring? (Does it really make sense to forbid a kitchen upgrade from ever occuring?)

------------------
Brian Holliday

[This message has been edited by Brian Holliday (edited 07-30-2002).]

This topic is 9 pages long:   1  2  3  4  5  6  7  8  9 

All times are in Pacific Timezone

This is an ARCHIVED topic. You may not reply to it!
Hop to:

Contact Us | TUG Home

Copyright Timeshare User's Group - BBS Script customized by Laurence Chan lcc_home@hotmail.com
The Timeshare Users Group (TUG) makes no representations or warranties with respect to the use of the TUG bulletin boards, or their contents and further makes no representations with respect to the results that may be obtained from information on the BBS. The Timeshare Users Group shall not be liable for any damage or loss of any type arising from such use or content, and reserves the right to remove any posting on the bulletin boards. The bulletin boards are intended for use by Timeshare Users Group members, Non member postings are welcome. Advertising is not permitted on the BBS, TUG provides other areas on this web site for advertising. Any messages that are deemed as advertising will be deleted. Please read the full TUG BBS Usage agreement located in the FAQ. By using the BBS you accept and agree with the above statements. If you do not agree please return to the TUG Home Page

Powered by Infopop www.infopop.com © 2000
Ultimate Bulletin Board 5.47a