posted 09-06-2002 18:36            

quote:

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Originally posted by Marina_K:
How does the *internal trading priority* work? And where can someone find which resorts or groups have this *internal trading priority*?

Thanks.

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posted 09-06-2002 18:38            

2) Please feel free to post your suggestions here as our internet development team and I will take them into consideration.

quote:

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Originally posted by J&A:
Craig -- we also have appreciated your availability and responsiveness, and your answers to earlier questions have saved us calling II directly...

A couple of questions that I think are new to this BBS:

#1 -- Is II proactively recruiting properties in high-demand areas, and if so, is there a way that we can influence this? For example, the selection of II options in New Mexico and in the Napa/Sonoma (California) areas is very limited.

#2 -- What is the best way to submit ideas for improving the II search/request site? ("Ask Craig"? other?) It seems many of us would like to use the online facility more and would be willing to share our ideas on this.

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posted 09-06-2002 18:40            

quote:

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Originally posted by K Hodl:
Hi Craig,
I have been told by a very informed source that Marriott was tightening up on last minute availability. I thought maybe that was just a rumor, but when checking online there seems to be no Marriott availability during the 59 day window right now. There always used to be plenty of weeks available for last minute exchanges in the past. What's up? Is Marriott responsible for restricting last minute exchanges?

Ken

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posted 09-06-2002 18:43            

quote:

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Originally posted by MattC:
Hi Craig,
Thanks for being here!

Question?
I have purchased a Timeshare resale. As part of this purchase I am to receive the previous owner's two weeks banked (year 2002 & 2003) with II.
How do I get these two (2) II banked weeks transferd to my II account?
Is there a form that needs to be filled out and submitted to II?
Thank you,
MattC

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posted 09-06-2002 18:44            

quote:

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Originally posted by MarTN:
I was shopping using a Bonus certificate for depositing a Marriott. I would think that all BC can pull the same within the 60 day window, but we'd have to test that. I also saw some on Getaways priced below $300.

It would be interesting if Marriott owners had preference in availability with Bonus certificates and Getaways. I also suspect it would make a lot of people mad.

Oh Craig???

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posted 09-06-2002 19:03            

quote:

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Originally posted by CraigU:
You need to take over THEIR membership. A name change can be processed for the one year membership fee which will give you additional time on the existing membership. Weeks cannot be transferred from one account to another. Please contact our membership services department at 800-843-8843 for assistance.

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Craig,

But how does it work when there is two different timeshares are in an II account, and one of them gets sold? Does another membership need to be set up before the one of the units is sold?

For example, both weeks of different timeshares are deposited, but only one of them gets sold.

Any help would be appreciated!

Peggy

posted 09-06-2002 19:40            

This was before the *new* web site, so I don't know how true this is any more. The transferred week does not appear as a *normal* deposit. It appears as a *Bonus* week. You'll receive a certificate but unlike the Accomodation Certificates you receive for depositing high demand weeks, this one says something about no restrictions, cost would be the relevant exchange fee and the expiration date is the same as what the *original* week/deposit would have been.

There is/was a dept/person dealing with this sort of situation. There is no form. You just write a letter about the situation, giving both II membership #s and contacts.

I'm sorry I didn't keep the contact information but I was able to get it both times from Member Services.

posted 09-06-2002 20:44            

quote:

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Originally posted by Marina_K:
I read what Craig wrote [b]but, as a buyer & seller, I have been able to transfer a week from my account to the buyers and a week from the sellers to my account.

This was before the *new* web site, so I don't know how true this is any more. The transferred week does not appear as a *normal* deposit. It appears as a *Bonus* week. You'll receive a certificate but unlike the Accomodation Certificates you receive for depositing high demand weeks, this one says something about no restrictions, cost would be the relevant exchange fee and the expiration date is the same as what the *original* week/deposit would have been.

There is/was a dept/person dealing with this sort of situation. There is no form. You just write a letter about the situation, giving both II membership #s and contacts.

I'm sorry I didn't keep the contact information but I was able to get it both times from Member Services.

[/B]

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posted 09-06-2002 20:47            

quote:

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Originally posted by got4boys:
Craig,

But how does it work when there is two different timeshares are in an II account, and one of them gets sold? Does another membership need to be set up before the one of the units is sold?

For example, both weeks of different timeshares are deposited, but only one of them gets sold.

Any help would be appreciated!

Peggy

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posted 09-07-2002 12:43            

New to these threads, hope this isn't a repeat question.

Why does II not allow exchangers to rent their exchanges? You allow (and charge a very high price for) guest certificates if we want to give away our exchange, and theoritically we could give them to any stranger on the street.

But we aren't allowed to sell them to friends or family to defray our Maintenance Fees? Also, the resort we exchange into would allow their owners to rent these same rooms to anyone for any price, so what is the difference?

posted 09-07-2002 15:03            

It is not our policy that prevents renting exchange units. When you exchange for a unit, you do not "own" what you've received. It is not legal to rent what you don't own.
The guest certificate fee does offset the additional processing required to facilitate the transaction. You have the option to send a guest without a guest certificate. However if the resort doesn't honor the guest, your on your own.

quote:

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Originally posted by PA:
Hello Craig,

New to these threads, hope this isn't a repeat question.

Why does II not allow exchangers to rent their exchanges? You allow (and charge a very high price for) guest certificates if we want to give away our exchange, and theoritically we could give them to any stranger on the street.

But we aren't allowed to sell them to friends or family to defray our Maintenance Fees? Also, the resort we exchange into would allow their owners to rent these same rooms to anyone for any price, so what is the difference?

I don't understand why II would care. Who is being protected here?

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posted 09-07-2002 15:04            

quote:

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Originally posted by CraigU:
Following is the answer to this question which is under the archived thread dated June 3;

It is not our policy that prevents renting exchange units. When you exchange for a unit, you do not "own" what you've received. It is not legal to rent what you don't own.
The guest certificate fee does offset the additional processing required to facilitate the transaction. You have the option to send a guest without a guest certificate. However if the resort doesn't honor the guest, your on your own.

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posted 09-07-2002 18:20            

I guess I just assumed you had the same restrictions as RCI against renting weeks.

As for me not being able to legally rent what I don't own, isn't it also illegal to use what I don't own? If your response is that the owner is giving me permission to do so, well I would imagine the owner could care less if I use it, rent it, or let it go unused. Once again, they will allow anybody off the street to go as long as I pay for a guest certificate, so why would the owner care if I sell the guest certificate?

So all I have to worry about is a civil suit for the crime of renting what I don't own? I'll take my chances on that one.

I'm not trying to be argumentative, Craig, but this is an issue that is very near and dear to me. I own 15 weeks of timeshare and can't use them all so have to rent them. I have never bought timeshares with the intent of trading because the fees to join, exchange and guest certificates are outrageously high. However, I might be motivated to do so if I could rent, and now you are telling me that I.I. has no rules against it. That's great. Especially since I have a bunch of points with Sunterra, and they have just switched to I.I.

posted 09-07-2002 19:06            

That seems pretty darn clear to me.

posted 09-07-2002 19:08            

quote:

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Originally posted by PA:
So Craig, are you saying it is not against I.I. policy to rent out an exchange? Great, I'll start renting them without concern. I know the resort could care less who uses their space, they will take a credit card impression to cover any damage or charges. I know the original owner doesn't care, they don't know me any better than whoever I rent to.

I guess I just assumed you had the same restrictions as RCI against renting weeks.

As for me not being able to legally rent what I don't own, isn't it also illegal to use what I don't own? If your response is that the owner is giving me permission to do so, well I would imagine the owner could care less if I use it, rent it, or let it go unused. Once again, they will allow anybody off the street to go as long as I pay for a guest certificate, so why would the owner care if I sell the guest certificate?

So all I have to worry about is a civil suit for the crime of renting what I don't own? I'll take my chances on that one.

I'm not trying to be argumentative, Craig, but this is an issue that is very near and dear to me. I own 15 weeks of timeshare and can't use them all so have to rent them. I have never bought timeshares with the intent of trading because the fees to join, exchange and guest certificates are outrageously high. However, I might be motivated to do so if I could rent, and now you are telling me that I.I. has no rules against it. That's great. Especially since I have a bunch of points with Sunterra, and they have just switched to I.I.

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posted 09-07-2002 19:43            

Your answer indicated that it wasn't your company that prohibited it.

Now EdB is saying it is "Expressly against your policy".

Yet you are saying you don't condone it.

O.K., I am confused, which is it?

Is there some reason you don't care to answer my original questions? I'm new to this thread, someone let me know if I am breaking some protocol. I realize you don't owe me anything, I am not even a current customer of yours. If you would like to look at my original post and answer truthfully, it would be appreciated. If you choose not to answer, please say, "I choose not to answer", or simply don't respond to this post, I will respect your right to do so. Perhaps I am the only person who wants to know the answer to this question? If not, everyone else please feel free to chime in. If so, I'll go away.

Your company will survive without me, and vice verse. I will answer any question asked me honestly, or will tell the person I don't care to answer or it is none of his business. I always appreciate that same consideration.

posted 09-08-2002 05:59            

quote:

---

Originally posted by PA:
The original question I asked was "WHY NOT".

Your answer indicated that it wasn't your company that prohibited it.

Now EdB is saying it is "Expressly against your policy".

Yet you are saying you don't condone it.

O.K., I am confused, which is it?

Is there some reason you don't care to answer my original questions? I'm new to this thread, someone let me know if I am breaking some protocol. I realize you don't owe me anything, I am not even a current customer of yours. If you would like to look at my original post and answer truthfully, it would be appreciated. If you choose not to answer, please say, "I choose not to answer", or simply don't respond to this post, I will respect your right to do so. Perhaps I am the only person who wants to know the answer to this question? If not, everyone else please feel free to chime in. If so, I'll go away.

Your company will survive without me, and vice verse. I will answer any question asked me honestly, or will tell the person I don't care to answer or it is none of his business. I always appreciate that same consideration.

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posted 09-08-2002 11:31            

quote:

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Originally posted by PA:
Can anyone point me to where (what date) Craig answered the question why his company prohibits renting out exchanges? I would be curious to find out what possible reason there could be why II would care what we did with it, as long as they get their exchange fee and guest certificate fee.

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posted 09-08-2002 21:53            

Now how would II know if you sold the cert for a modest profit and put the name of the buyer on the guest cert. I would think if you sold it to family members and friends and were discreet, you should be be OK.

I'm "giving" my brother-in-law my bones cert. for him to use in Cancun. If worked out great for both of us.

II policy:
"Guest cert. required when an Interval member WILL NOT be in the Traveling party."

"Members are expressly prohibited from selling or exchanging a Guest Certificate for cash, barter, or other consideration"

"When you cannot be part of the traveling party and you want to allow someone else to use your exchange accommodations, you must purchase an Interval International Guest Certificate. Just complete the following information for the person in whose name you would like to have the Guest Certificate issued."

posted 09-09-2002 07:03            

quote:

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Originally posted by bigjimblue:
O.K. but when I shop it, it only exchages with 1-br units.
This is not fair! I'll just drop my membership.

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posted 09-09-2002 08:08            

*Does this signal a change to reclassifying all weeks on Cape Cod during weeks 51 & 52 as RED?*

Since I own a medium-high float at an II-affiliated Cape Cod resort, I sure hope so!
TIA,
Brian

Craig-I'm reposting this because I believe you missed it with all the other current noise.

posted 09-09-2002 08:24            

quote:

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Originally posted by bigjimblue:
O.K. but when I shop it, it only exchages with 1-br units.
This is not fair! I'll just drop my membership.

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I understand his frustration trying to deal with Interval customer service.
They own a two-bedroom unit rated 6/6 in the II directory so why are they only able to pull 1-bedroom units online?
even if it was downgraded to 6/4 they should still beable to pull 2-bedroom units if available.
I suspect most Interval customer service reps don't have a clue about problems like this and just say anything to get the member off the phone.
They have done this to me several times in the past.

My latest problem was I have a exchange to Cancun in December and I have invited family to go. I won't arrive untill the day after check-in so I decided to just pay for a guest certificate for my family to present at check-in to avoid any confusion or problems. I receive a notice in the mail that I gave a week in St Mararten to people I don't even know instead of the cancun week to my family. I call Interval customer service and explain to them what I received and they act like im some kinda of idiot
for calling. Im told I requested a guest certificate for my Cancun exchange and everything is correct in the computer and disregard the Guest certificate record I received in the mail.
Thats all fine and good but my sister has still not received the guest certificate and I have not received a correct guest certificate record. Now I get to call Interval customer service again and have them try to sell me Gold Membership again and then treat me like a idiot when I explain my problem to them for a second time. I guess I must be a idiot because I paid the extra $39 for a Interval guest certificate fee when I should have just called the Royals direct.